Home care agency

London Care (Atlas Place)

Home care agency in Chatham, Medway

City and County Healthcare Group

London Care (Atlas Place)

Home care agency in Chatham, Medway

Operated by City and County Healthcare Group

CQC Requires improvementDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
AddressAtlas Place, Wilkey Way, St. Marys Island, Chatham, ME4 3AN

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About

London Care (Atlas Place) is a home care agency operated by City and County Healthcare Group, based in Chatham, Medway, Kent. It delivers care and support in people's own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, people with physical disabilities, mental health conditions, sensory impairment, learning disabilities and eating disorders.

The agency was rated Requires Improvement by the Care Quality Commission in 2021 across all key areas: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Requires improvement

Report published 2 December 2021 · Last inspected 25 October 2021

Inspectors found a mixed picture at this extra care domiciliary service, which rated requires improvement at its first inspection. Most people spoke well of staff, who were described as knowing people well and able to meet their needs. Medicines handling, safe recruitment, infection control, eating and drinking support, and consent practice were all found to be in place.

Strengths noted
  • Staff who have worked with people for a while know them well and can support their needs
  • Medicines are given as prescribed, and staff have completed training with their competency checked
  • Safe recruitment, infection control and safeguarding arrangements were found to be in place
  • People are supported to make their own choices, in line with the Mental Capacity Act
Areas to improve
  • Reduced staffing after departures has affected some aspects of care, and some people feel staff are rushed
  • Care plans and risk assessments are not always built from assessments or kept up to date
  • Incident records are incomplete, and the system for spotting trends is not used effectively

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment

What's nearby

GP surgery150 m
Hospital1.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAmple
  • Bowling GreenLimited
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — London Care (Atlas Place) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

London Care (Atlas Place) is backed by a local NHS health network. The nearest A&E is Medway Maritime Hospital, 1.9 miles away. The local GP practice is MARITIME HEALTH PARTNERSHIP, 0.1 miles away.

Nearest hospital · A&E
Medway Maritime Hospital · 1.9 mi
Nearest GP
MARITIME HEALTH PARTNERSHIP · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of City and County Healthcare Group

London Care (Atlas Place) is one of 150 services run by City and County Healthcare Group on AskBart. See how the group's services are rated and where it operates.

See all 150 City and County Healthcare Group listings →

Information last reviewed October 2026.

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