Link Medical Staffing Solutions Ltd Haverhill Branch
Home care agency in Haverhill, Suffolk
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About
Link Medical Staffing Solutions Ltd Haverhill Branch is a home care agency based in Haverhill, West Suffolk. It provides care and support in people's own homes, so they can keep living as they wish. Support can start at around half an hour a day and may include one or two carers, or several visits in a day. Help covers medication, toileting and personal care, along with everyday preferences such as favourite meals and whether a client prefers a bath or a shower. The agency's main focus is dementia, and it also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment and learning disabilities.
The Care Quality Commission rates the agency Requires Improvement overall, in a report published in 2023. Its key questions are rated Good for safety and caring, and Requires Improvement for effectiveness, responsiveness and being well led.
What inspectors found
CQC: Requires improvementReport published 4 April 2023 · Last inspected 1 March 2023
Inspectors found that people spoke positively about their care and the staff who support them, and that medicines were managed safely alongside good infection prevention and control. Some people said they did not always have visits from staff they knew, and changes were not always communicated promptly. The overall rating remains requires improvement, although inspectors noted progress since the last inspection and found the provider no longer in breach of regulations.
- People described the care they receive, and the staff who provide it, in positive terms.
- Medicines were handled safely, and systems supported good infection prevention and control.
- Progress had been made since the last inspection, and the provider was no longer in breach of regulations.
- Some people did not always receive visits from staff they knew, and changes were not always communicated in a timely way.
- The provider did not have sufficient knowledge of current guidance on supporting people with learning disabilities and autistic people, and staff had not completed the recommended training on this.
- Audit processes needed strengthening, formal feedback routes for people and relatives needed expanding, and many staff reported poor communication within the service.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Food hygiene rating
Very good
Food Standards Agency · inspected August 2025
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkAdequate
- Tennis CourtSparse
- Bowling GreenSparse
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Link Medical Staffing Solutions Ltd Haverhill Branch will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Link Medical Staffing Solutions Ltd Haverhill Branch is backed by a local NHS health network. The nearest A&E is Addenbrooke's Hospital, 14.7 miles away. The local GP practice is HAVERHILL FAMILY PRACTICE, 0.7 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Haverhill
Information last reviewed October 2026.
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