Home care agency

Link Community Care (Tottenham)

Home care agency in Haringey

Link Community Care (Tottenham)

Home care agency in Haringey

CQC Requires improvementDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit 3E Berol House, 25 Ashley Road, London, N17 9LJ

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About

Link Community Care (Tottenham) is a home care agency based in London that delivers care and support in people's own homes. The agency supports people with dementia, physical disabilities, mental health needs, sensory impairment, learning disabilities and eating disorders.

The agency was rated Requires Improvement by the Care Quality Commission in 2023. It was rated Good for Effective and Caring, and Requires Improvement for Safe, Responsive and Well-led.

What inspectors found

CQC: Requires improvement

Report published 22 December 2023 · Last inspected 9 November 2023

Inspectors found that management of this domiciliary care service did not have effective systems for safeguarding, accidents and incidents, or quality checks, and that concerns raised were not always investigated or acted on. Staff who have worked with people for some time were described as knowing people's needs and building comfortable relationships, while some people reported that newer staff, including those who did not speak English well, needed more support. Mixed experiences were reported on timing, with some people describing late or missed visits, and the report notes issues with consent and involvement in decisions.

Strengths noted
  • Regular staff who support people are described as knowing people's needs and how they want to be supported
  • People who have built relationships with their regular carers feel comfortable and respected in their company
  • People are generally supported to have choice and control, with care delivered in the least restrictive way possible
Areas to improve
  • Safeguarding concerns and accidents or incidents, such as falls, are not responded to through effective and tested systems
  • Quality audits do not effectively examine people's actual care experience, and lessons are not consistently learnt
  • Newer staff, including those who do not speak English well, need more support to understand their role and the people they support

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Physical disabilities
Sensory impairment

What's nearby

GP surgery300 m
Hospital1.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenSparse
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Link Community Care (Tottenham) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Link Community Care (Tottenham) is backed by a local NHS health network. The nearest A&E is North Middlesex Hospital, 1.7 miles away. The local GP practice is WELBOURNE GP SURGERY, WELBOURNE H C, 0.2 miles away.

Nearest hospital · A&E
North Middlesex Hospital · 1.7 mi
Nearest GP
WELBOURNE GP SURGERY, WELBOURNE H C · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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