Lily Of The Valley Care

Home care agency in Derby

CQC GoodDementia
Address1 New Park Place, Pride Park, Derby, DE24 8DZ

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About

Lily Of The Valley Care is a home care agency, also known as domiciliary care, which supports clients in their own homes. It also provides supported living care across Derby and Derbyshire, from an office in Derby. Its work includes dementia, Alzheimer's disease, stroke and reablement support, and it provides care staff for people in complex situations, including end of life care. Client groups listed with the Care Quality Commission (CQC) include older people, younger adults, people with physical disabilities, mental health needs and learning disabilities.

The agency was rated Good overall by the CQC in a report published in 2022. It received Good ratings for safe, caring, responsive and well-led, and Requires Improvement for effective.

What inspectors found

CQC: Good

Report published 21 June 2022 · Last inspected 12 May 2022

Inspectors found that people using this home-care service are supported with choice and control, and that staff are kind, caring and treat people with compassion, including after a bereavement. Safety systems, medicines handling, health care access, recruitment checks and infection control were judged to be in place, and staff described managers as approachable. Written records of people's least restrictive care were limited at the time, though the provider later sent evidence of improvement.

Strengths noted
  • People and their families spoke highly of staff and management, describing them as caring and friendly
  • Medicines are managed safely by staff who have been trained and had their competence checked
  • Staff are committed to person-centred care and enthusiastic about improving people's support
  • Quality monitoring is in place and people's views are sought, including on decisions about their care
Areas to improve
  • Written information showing people were supported in the least restrictive way was limited at the time of inspection
  • Two complaints should have been referred to the local authority safeguarding team, and the provider agreed to do this in future

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital2.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Local crime statistics

12 recorded crimes in the local area (July 2026)

Top categories:

Public order25%
Violent crime25%
Vehicle crime17%
Burglary8%

Source: data.police.uk · within 1 mile

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Lily Of The Valley Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Lily Of The Valley Care is backed by a local NHS health network. The nearest A&E is Royal Derby Hospital, 2.4 miles away. The local GP practice is OSMASTON SURGERY, 0.5 miles away.

Nearest hospital · A&E
Royal Derby Hospital · 2.4 mi
Nearest GP
OSMASTON SURGERY · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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