LifeCome Care Derby

Home care agency in Derby

Operated by Lifecome Care

CQC Requires improvementDementia
AddressKings Chambers, 34 Queen Street, Derby, DE1 3DS

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About

LifeCome Care Derby is a home care agency based in Derby that delivers support and assistance to people in their own homes. The agency supports clients with dementia, physical disabilities, mental health needs, sensory impairment and learning disabilities, providing care tailored to individual circumstances.

The Care Quality Commission inspected LifeCome Care Derby in 2019 and rated it as Requires Improvement overall. The inspection found the agency's care to be Good in the areas of effectiveness, responsiveness and caring, while identifying requirements for improvement in safety and leadership.

What inspectors found

CQC: Requires improvement

Report published 30 July 2019 · Last inspected 11 June 2019

Inspectors found that people receiving this community personal care service, and their families, described staff as caring and respectful. People's preferences, including whether they wanted male or female staff, were recorded and followed, and staffing was judged sufficient and reliable. The service remains rated Requires Improvement, with inspectors finding that its quality monitoring still needs to be made more effective.

Strengths noted
  • Feedback from people and their families about the support they received and how staff interacted with them was positive.
  • Staff were found to be reliable, and there were enough of them to meet people's needs.
  • Staff received adequate training and support, and people were helped to eat and drink and to remain as independent as possible.
  • Complaints were recorded and investigated appropriately, and the registered manager was described by staff as supportive and approachable.
Areas to improve
  • A health risk had not been fully assessed, and staff did not have sufficient guidance to manage it safely.
  • The systems used to track and monitor the quality of the service were not yet effective enough and needed to cover all aspects of the service.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Physical disabilities
Sensory impairment

What's nearby

GP surgery500 m
Hospital1.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Local crime statistics

12 recorded crimes in the local area (July 2026)

Top categories:

Public order25%
Violent crime25%
Vehicle crime17%
Burglary8%

Source: data.police.uk · within 1 mile

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — LifeCome Care Derby will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

LifeCome Care Derby is backed by a local NHS health network. The nearest A&E is Royal Derby Hospital, 1.8 miles away. The local GP practice is DERWENT MEDICAL CENTRE, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Derby Hospital · 1.8 mi
Nearest GP · CQC Good
DERWENT MEDICAL CENTRE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Lifecome Care

LifeCome Care Derby is one of 3 services run by Lifecome Care on AskBart. See how the group's services are rated and where it operates.

See all 3 Lifecome Care listings →

Information last reviewed October 2026.

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