Home care agency
LIBERTAS
Home care agency in Louth, Lincolnshire
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About
Libertas is a home care agency based in Louth, Lincolnshire, providing care and support in people's own homes. Its services are tailored to each person's needs, which can change over time, and staff work closely with clients, their families and the agency's own team. Support can be given at home or out in the local community, helping people keep doing the things they enjoy. Libertas has 17 years of experience supporting adults and older people in Lincolnshire, and its clients include older people, younger adults, people with mental health needs and people with learning disabilities.
The Care Quality Commission rates Libertas as Requires Improvement overall, in a report published in 2023. Its care is rated Good for being effective, caring and responsive, while the safe and well-led areas are rated Requires Improvement.
What inspectors found
CQC: Requires improvementReport published 20 December 2023 · Last inspected 29 November 2023
Inspectors found that care visit timings were often inconsistent, late or shortened, which frustrated people and at times delayed medicines for some. Most people said they felt safe with familiar staff and described them as kind, while newer and agency staff were felt by some not to know their needs well. Risk assessments, staff training, recruitment checks and infection control were judged to be in place, but the report says management audits did not fully capture the problems with visit times, and the service's rating dropped from good to requires improvement.
- Staff are trained in safe medicines handling and have their competency checked by senior staff
- Staff know how to recognise and report safeguarding concerns
- Recruitment checks are completed before staff start, and new staff shadow colleagues to learn people's preferences
- Care plans are reviewed regularly and updated when needs change
- Care visits are often late, inconsistent or cut short, affecting people's daily planning and the timing of their medicines
- Some people feel new and agency staff do not know them or understand how to meet their needs
- People do not always feel their concerns are listened to by the management team
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAdequate
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — LIBERTAS will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
LIBERTAS is backed by a local NHS health network. The nearest A&E is Diana, Princess of Wales Hospital, 12.9 miles away. The local GP practice is JAMES STREET FAMILY PRACTICE, 0.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Alderson
LIBERTAS is one of 3 services run by Alderson on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Louth
Information last reviewed October 2026.
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