Home care agency
Lean On Me Care Services Limited
Home care agency in Gloucester, Gloucestershire
Lean On Me Care Services Limited
Home care agency in Gloucester, Gloucestershire
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Lean On Me Care Services Limited is a home care agency providing care and support in people's own homes across Gloucestershire, with its office in Gloucester. It supports older people and younger adults, with visits ranging from daily support to help once or twice a week. The agency works with the person, their family and any relevant health services to build and manage a personalised home health care plan. Where it cannot meet a need itself, it helps arrange a suitable alternative. The Care Quality Commission rates the agency Good overall, with Safe, Effective, Caring and Responsive also rated Good and Well-led rated Requires Improvement.
What inspectors found
CQC: GoodReport published 13 July 2023 · Last inspected 25 May 2023
Inspectors found that people's care needs were assessed and recorded carefully, and that staff were kind, respectful and knew the people they supported well. The registered manager was described as having a good overview of the service, and people and their families felt confident that concerns would be acted on. The report identified shortfalls in how medicines were managed and recorded.
- Care needs and support requirements were assessed and recorded carefully, with support managed to meet them.
- Staff were described as kind and respectful, treating people with dignity and motivating them to achieve what they are able to.
- Safe recruitment checks and staff development systems were in place, and there were enough familiar staff to meet people's needs.
- Working relationships with health professionals and families were well established, and people were supported to make their own choices using the least restrictive approach.
- Some records about how people's medicines were managed were not always clear, and the report identifies breaches of regulation in this area.
- The provider's quality monitoring and governance systems did not always identify gaps in care records or in how the service was managed, and these need to improve.
- The provider is expected to submit an action plan on medicines management, which inspectors will follow up with the provider and local authority.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Lean On Me Care Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Lean On Me Care Services Limited is backed by a local NHS health network. The nearest A&E is Gloucestershire Royal Hospital, 0.2 miles away. The local GP practice is KINGSHOLM SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Gloucester
Information last reviewed October 2026.
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