LCS Portsmouth

Home care agency in Portsmouth

Operated by Lone Care Services

CQC Requires improvementDementia
AddressOffice 4, Halpern House, 1-2 Hampshire Terrace, Portsmouth, PO1 2QF

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About

LCS Portsmouth is a home care agency based in Portsmouth, South East England, providing care and support in people's own homes. Its care focus is dementia, and it supports older people, younger adults under 65, people with physical disabilities, mental health needs, sensory impairments, learning disabilities, substance misuse and eating disorders. The agency says its care can be tailored to each client's lifestyle and preferences, from daily assistance to more specialised support, and that it offers support day or night.

The Care Quality Commission rates LCS Portsmouth overall as Requires Improvement, in a report published in 2022. It is rated Good for Caring, and Requires Improvement for Safe, Effective, Responsive and Well-led.

What inspectors found

CQC: Requires improvement

Report published 27 October 2022 · Last inspected 13 September 2022

Inspectors visited a domiciliary care agency that supported around 20 people in their own homes. People were broadly content with their care, families described the staff as caring, and people said they were treated with dignity and could voice their views. The report nonetheless found safety and management shortfalls, and the service was rated as requiring improvement.

Strengths noted
  • People and their families spoke positively about how caring the staff were.
  • People said they were treated with dignity and respect and could ask for additional tasks when needed.
  • People said they felt safe, and staff and the registered manager understood their safeguarding responsibilities.
  • Staff said they always had enough protective equipment during the pandemic and used it in line with current guidance.
Areas to improve
  • Risks to people were not always fully assessed, and existing risk assessments were not regularly reviewed.
  • The provider's oversight systems did not identify the problems inspectors found, and recruitment, staff supervision and medicines management did not consistently follow required procedures.
  • Systems did not fully ensure people's legal rights under mental capacity legislation were met.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital4.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — LCS Portsmouth will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

LCS Portsmouth is backed by a local NHS health network. The nearest A&E is Queen Alexandra Hospital, 4 miles away. The local GP practice is THE UNICITY MEDICAL CENTRE, 0.6 miles away.

Nearest hospital · A&E
Queen Alexandra Hospital · 4 mi
Nearest GP
THE UNICITY MEDICAL CENTRE · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Lone Care Services

LCS Portsmouth is one of 2 services run by Lone Care Services on AskBart. See how the group's services are rated and where it operates.

See all 2 Lone Care Services listings →

Information last reviewed October 2026.

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