Porthaven Care Homes

Lavender Oaks Care Home

Nursing home in Sutton

CQC Good70 bedsDementiaNursing
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address4 Metcalfe Ave, Carshalton SM5 4AQ
Beds70
Weekly feefrom £1,668 · 2026
En-suite100%
Opened2017

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About

Lavender Oaks Care Home is a 70-bed facility in Sutton, Greater London, operated by Porthaven Care Homes. The home provides residential, nursing, respite and dementia care.

The Care Quality Commission rated Lavender Oaks as Good overall, with Good grades across all five key questions: Safe, Effective, Caring, Responsive, and Well-led.

Care provided

Dementia
Nursing
Residential
Respite

Facilities

Activity Room
Bar
Cafe or Restaurant
Cinema
Dining Area
Family Room
Gardens
Hair & Beauty Salon
Library & Reading Room
Lift

Activities

Arts & Crafts
Baking & Cooking
Beer, Cocktails & Wine
Birthday & Holiday Celebrations
Book and Poetry
Dance & Music
Exercise & Fitness
Gardening & Flower Arranging
Hair & Beauty Treatments
Meditation & Yoga

What's nearby

GP surgery0.9 miles
A&E: St Helier Hospital2.5 miles
Bus stop150 m
Train station2.4 miles
Shops950 m
Pub or bar1.2 miles
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CoursePlentiful
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesAdequate
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysAdequate

Local crime statistics

448 recorded crimes in the local area (April 2026)

Top categories:

Violent crime30%
Anti-social behaviour22%
Vehicle crime9%
Public order7%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential carefrom £1,668
Published by the home, captured 2026
Published by the home, captured 2026
Dementia careFees on request—
Nursing careFees on request—
Respite (short stay)Fees on request—
Funding accepted
Not stated

Sutton usually pays £1,045 a week for residential care; families typically top up about £623 a week.

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Sutton council pays.

Care fee trajectory

Indicative weekly fee by year, against what Sutton pays care homes.
YearThis home (per week)Council rate (per week)
2024—£973
2025—£1,045
2026£1,668—

What Sutton council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Lavender Oaks Care Home is backed by a local NHS health network. The nearest A&E is St Helier Hospital, 2.5 miles away. The local GP practice is BEECHES SURGERY, 0.9 miles away.

Nearest hospital · A&E
St Helier Hospital · 2.5 mi
Nearest GP
BEECHES SURGERY · 0.9 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Sutton

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age UK Sutton

Age UK Sutton offers a comprehensive portfolio of services for people over 50 who reside in the London Borough of Sutton. Services include Home from Hospital, Community Connections - including…

0.1 miles away · Source: Charity Commission (1085875)
Charity

Age Concern Epsom & Ewell

To improve the lives of older people in the Borough of Epsom and Ewell. Services include: Information and Advice, Transport to medical appointments, Footclinic, Home Visiting, Befriending, Sunday…

3.6 miles away · Source: Charity Commission (1139652)
Charity

Age Concern Kingston Upon Thames

Practical support to enable older people to live safely and independently in their own homes. Day services; Information and Advice; Community Team; Community Connectors (social prescribing)…

3.8 miles away · Source: Charity Commission (299988)
Charity

Wandsworth Carers' Centre

The charity provides a range of support services to unpaid carers. This includes, information & advice, advocacy, targeted support to carers of people with mental health problems and Asian…

6.2 miles away · Source: Charity Commission (1053121)
Charity

Age Concern Voluntary Association for the Elderly Merstham, Redhill and Reigate

Provide a range of services for older people, including a day centre 4 x weekly, men's shed, befriending service, social outings, alliance with Citizens Advice Service, access to legal advice,…

7.4 miles away · Source: Charity Commission (1173649)
Charity

Age UK Lambeth

Age UK Lambeth empowers older people to achieve a full quality of life by providing: good quality information, advice and advocacy; diverse services and support including befriending and carrying…

7.6 miles away · Source: Charity Commission (1063497)

Frequently asked questions

Where is Lavender Oaks located?
It is situated in Carshalton and is close to popular amenities.
What is the CQC rating of Lavender Oaks?
The Care Quality Commission (CQC) is England's health and social care services regulator. Lavender Oaks is rated as good, based on the level of care and safety at the home.
What types of elderly care are available at Lavender Oaks?
The following types of elderly care are available at this home: nursing, respite, dementia, residential.
How many beds does Lavender Oaks have?
Currently, there are 70 beds at the home.
Who owns Lavender Oaks?
This care home is owned and operated by Porthaven Care Homes.
What types of activities and events are available at this care home?
There are a variety of health and wellness activities available at Lavender Oaks, including: Visits from Children, Book and Poetry, Birthday & Holiday Celebrations.
What is the cost of care at Lavender Oaks?
Prices will vary from home to home, depending on the level of elderly care required. At Lavender Oaks the cost of care starts from £1,668 per week.

It's best to call the home directly on 0203 909 6918 to find out about the total cost of care for your unique needs.

Information last reviewed October 2026.

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