King's Lodge Centre for Complex Care

King's Lodge Centre for Complex Care

Care home in Redhill, Surrey

CQC Good64 beds
AddressKings Cross Lane, South Nutfield, Redhill, RH1 5PA
Beds64

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About

King's Lodge Centre for Complex Care is a 64-bed care home in Redhill, Surrey, providing complex and neurological care. The home is rated Good by the Care Quality Commission across all five key questions: Safe, Effective, Caring, Responsive and Well-led (report published 2021).

The home supports residents with complex care needs and aims to enable families and friends to stay involved in their loved one's care and daily life.

What inspectors found

CQC: Good

Report published 25 June 2021 · Last inspected 11 May 2021

Alum Care Limited is a nursing care home for up to 64 adults with long-term neurological conditions, and 44 people lived there at the time of the inspection. Inspectors found that people had positive, consistent relationships with regular staff, and that staff worked to keep people safe during the coronavirus pandemic. The report describes a positive, mutually supportive culture among staff, who felt valued and supported by the manager and senior team.

Strengths noted
  • Care plans were improved since the last inspection, with detailed, personalised guidance on each person's needs and preferences.
  • Risks to people were identified and managed effectively, and incidents were reviewed to reduce the chance of a repeat.
  • Staff received induction, regular supervision and training, and were given daily updates about changes to people's care.
  • People said they enjoyed the food, could choose what they ate, and had input into regularly changed menus, with dietary needs referred to health professionals.
Areas to improve
  • The previous inspection rated safe, effective and well-led as requiring improvement, and inspectors will continue to monitor the provider's action plan.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Food hygiene rating

Very good

Food Standards Agency · inspected September 2025

What's nearby

GP surgery2.2 miles
A&E: East Surrey Hospital1.7 miles
  • Near a main road

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkLimited
  • Tennis CourtAdequate
  • Bowling GreenLimited
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysLimited

Local crime statistics

205 recorded crimes in the local area (April 2026)

Top categories:

Violent crime34%
Shoplifting14%
Anti-social behaviour14%
Public order9%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Surrey council pays.

Care fee trajectory

Indicative weekly fee by year, against what Surrey pays care homes.
YearCouncil rate (per week)
2024£930
2025£952

What Surrey council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

King's Lodge Centre for Complex Care is backed by a local NHS health network. The nearest A&E is East Surrey Hospital, 1.7 miles away. The local GP practice is WOODLANDS ROAD MEDICAL CENTRE, 2.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
East Surrey Hospital · 1.7 mi
Nearest GP · CQC Good
WOODLANDS ROAD MEDICAL CENTRE · 2.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Redhill

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age Concern Voluntary Association for the Elderly Merstham, Redhill and Reigate

Provide a range of services for older people, including a day centre 4 x weekly, men's shed, befriending service, social outings, alliance with Citizens Advice Service, access to legal advice,…

1.7 miles away · Source: Charity Commission (1173649)
Charity

Dementia First

To provide a day care facility for people with Dementia and provide respite for their carers

2.5 miles away · Source: Charity Commission (1172242)
Charity

Age Concern Bletchingley

Lunch Club for the elderly on 1st and 3rd Wednesdays each month andTransport to doctors' surgery, hospital,dentist and shopping for the elderly residents of Bletchingley

2.8 miles away · Source: Charity Commission (262559)
Charity

East Surrey Dial-a-ride

We cover the northern part of the tandridge district council area and surrounding areas. we convey elderly or disabled people and those unable to use public transport.

4.6 miles away · Source: Charity Commission (1076051)
Charity

Purley and Coulsdon Clubs for the Elderly

PACE aims to enable older people to meet with others for stimulation, entertainment, social events, outings, interests and friendship. In addition, the clubs provide a gate-way to health or other…

6.9 miles away · Source: Charity Commission (1053053)
Charity

Age Concern Epsom & Ewell

To improve the lives of older people in the Borough of Epsom and Ewell. Services include: Information and Advice, Transport to medical appointments, Footclinic, Home Visiting, Befriending, Sunday…

7.7 miles away · Source: Charity Commission (1139652)

Information last reviewed October 2026.

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