Kind Hearts Care & Support Limited
Home care agency in Lichfield, Staffordshire
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Kind Hearts Care & Support Limited is a home care (domiciliary care) agency based in Lichfield, Staffordshire. It provides care and support in people's own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities, mental health needs, sensory impairments, learning disabilities or substance misuse.
The agency's stated view is that older people and vulnerable adults should be able to remain in their own homes, and that with the right support this is achievable. Its care is described as reliable, dignified and tailored to each person's requirements. The Care Quality Commission rated the agency Good overall in its 2023 report, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions.
What inspectors found
CQC: GoodReport published 7 March 2023 · Last inspected 7 February 2023
Inspectors found that this agency, which provides personal care to people in their own homes, has trained staff who meet people's needs and deliver care in line with their choices. The report describes a positive, person-centred culture in which people, their relatives and staff are involved in the service. Inspectors also noted that the provider works in partnership with other health and social care agencies to keep care consistent.
- Staff have received training suited to the needs of the people they support, and training records show what has been completed and when refreshers are due.
- Staff recognise and report the risk of abuse, and there are enough safely recruited staff to provide the care.
- People are supported to eat and drink where needed, and care is coordinated with other agencies so people get timely support and access to healthcare.
- The provider has strengthened its governance systems, learns from things that go wrong, and the registered manager and staff share a positive, person-centred culture.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAdequate
- Golf CourseAdequate
- Public ParkAdequate
- Tennis CourtAmple
- Bowling GreenSparse
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Kind Hearts Care & Support Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Kind Hearts Care & Support Limited is backed by a local NHS health network. The nearest A&E is Good Hope Hospital, 8.1 miles away. The local GP practice is THE WESTGATE PRACTICE, 0.8 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Lichfield
Information last reviewed October 2026.
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