Home care agency
Kent Street
Home care agency in Kendal, Westmorland and Furness
Kent Street
Home care agency in Kendal, Westmorland and Furness
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Kent Street is a home care agency based in Kendal, South Lakeland, providing care and support in people's own homes. The agency supports older people, younger adults, and people living with dementia, physical disabilities, mental health conditions and sensory impairment.
Kent Street was rated Requires Improvement by the Care Quality Commission in 2024. The agency was rated Good for Effective, Caring and Responsive care, but Requires Improvement for Safe and Well-led.
What inspectors found
CQC: Requires improvementReport published 5 January 2024 · Last inspected 30 October 2023
Inspectors found that people receiving personal care and their relatives felt safe and described the care as very good, speaking warmly about the staff. People were involved in planning and reviewing their support and had choice and control over their daily lives. The report also identifies shortfalls in staff recruitment checks, risk and medicines records, and the quality checks meant to catch these problems.
- Relatives and people using the service said they felt safe and described the care they received as very good.
- People took part in planning and reviewing their care, and staff respected their choices and control over daily life.
- Referrals to other health services were made when needed, and people's dietary preferences were met.
- Training records showed that relevant training had been provided to staff, and complaints were responded to promptly.
- Pre-employment checks on staff suitability were not always completed thoroughly enough to confirm that everyone employed was suitable.
- Risks were not always identified or accurately assessed, and risk records were not always completed or shared with staff.
- Medicines administration records were not completed correctly and audits did not catch this, and some accidents and incidents were poorly documented.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtSparse
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesAmple
- Retail ShoppingPlentiful
- SupermarketsAmple
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Kent Street will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Kent Street is backed by a local NHS health network. The nearest A&E is Royal Lancaster Infirmary, 19.5 miles away. The local GP practice is CAPTAIN FRENCH SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Kendal
Information last reviewed October 2026.
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