Home Instead Senior Care
Home care agency in Kendal, Westmorland and Furness
Operated by Home Instead
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Home Instead Senior Care is a home care agency that provides care and support in people's own homes across South Cumbria, including all areas of the South Lakes. Its office is in Kendal. It supports adults living with dementia, older people, younger adults, people with physical disabilities, mental health needs or learning disabilities. Each client is matched with a care professional according to skills, interests and personality, so that care is tailored to the individual. Care professionals are qualified and trained, and the agency says it guides people through each step at their own pace, with transparent pricing from the outset.
The agency holds an overall rating of Outstanding from the Care Quality Commission, published in 2019. Its key question ratings are Outstanding for caring and responsiveness, and Good for safety, effectiveness and being well led.
What inspectors found
CQC: OutstandingReport published 18 July 2019 · Last inspected 15 April 2019
Inspectors rated this domiciliary care agency outstanding at its first inspection, in April 2019. People described highly individualised, compassionate care from a small, consistent team of staff who knew them well and were reliable and punctual. Staff were said to be well trained, safeguarding was well understood, and the leadership was described as open and approachable.
- People and relatives described compassionate, highly individual care, with staff often going beyond what was required
- Staff were consistent and reliable, arriving on time and responding quickly when extra help or support was needed
- Safeguarding procedures were in place and staff understood them, and the service ran community scam-awareness talks
- Leadership was described as supportive and approachable, with a clear commitment to openness and improvement
- Some checks on changing needs and risk assessments had not been identified by the service's audit systems, though inspectors said these were addressed straight away
- Some supervision records held personal client information after use, and inspectors recommended the provider get advice on handling confidential details
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceSparse
- Golf CourseSparse
- Public ParkAdequate
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldAmple
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAmple
- TakeawaysSparse
Gallery
What home care costs
Estimated typical UK ranges — Home Instead Senior Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Home Instead Senior Care is backed by a local NHS health network. The nearest A&E is Royal Lancaster Infirmary, 21.1 miles away. The local GP practice is STATION HOUSE SURGERY, 1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Home Instead
Home Instead Senior Care is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Kendal
Information last reviewed October 2026.
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