Home care agency

Kelsam Support Services Ltd

Home care agency in Leominster, Herefordshire, County of

Kelsam Support Services Ltd

Home care agency in Leominster, Herefordshire, County of

CQC Good
NeighbourhoodPeaceful Neighbourhood
What do these badges mean?
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressLeominster Community Centre, School Road, Leominster, HR6 8NJ

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About

Kelsam Support Services Ltd is a home care agency based in Leominster, Herefordshire. It provides care and support to people in their own homes, working with older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs, sensory impairment and learning disabilities.

The agency was rated Good by the Care Quality Commission in its 2021 report, achieving Good ratings across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 27 September 2021 · Last inspected 17 August 2021

Inspectors found that this home care service, which supports adults with learning disabilities, autism, acquired brain injuries, mental health needs and physical disabilities, provided person-centred support in people's own homes. Staff were described as warm and attentive, knew the people they supported well, and encouraged them to take part in hobbies, work and community life. The registered managers were described as hands-on and available, and people were involved in planning their care.

Strengths noted
  • Inspectors found staff warm and attentive, with good knowledge of each person and positive relationships with them.
  • Care plans were detailed and reflected people's histories, preferences, routines and goals, with people and their relatives involved in planning.
  • Staff were trained and had the skills to meet people's needs, and recruitment and medicines management were found to be safe.
  • The managers were visible and approachable, people knew how to raise concerns, and regular checks monitored the quality of care.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital11.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenSparse
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Kelsam Support Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Kelsam Support Services Ltd is backed by a local NHS health network. The nearest A&E is The County Hospital, Hereford, 11.8 miles away. The local GP practice is RYELAND SURGERY, 0.3 miles away.

Nearest hospital · A&E
The County Hospital, Hereford · 11.8 mi
Nearest GP
RYELAND SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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