KE 247 Support Services
Home care agency in Birmingham, Solihull
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
KE 247 Support Services is a home care (domiciliary care) agency based in Birmingham, West Midlands, providing care and support in people's own homes. It says its staff are available at any hour, every day of the week, and it offers personal care, help with daily activities and specialised support for particular conditions. Dementia is the agency's stated care focus, and it also supports older people, younger adults, people with physical disabilities, mental health conditions, sensory impairments and learning disabilities. It says it tailors its services to each client's individual needs and preferences.
The Care Quality Commission rates the agency Requires Improvement overall (report published 2022). It is rated Good for Caring and Responsive, and Requires Improvement for Safe, Effective and Well-led.
What inspectors found
CQC: Requires improvementReport published 10 May 2022 · Last inspected 16 March 2022
KE 247 Support Services is a newly registered domiciliary care agency that was supporting 10 people at the time of the visit, four of whom received personal care. Inspectors reported that people felt safe with their support workers and that staff were recruited safely, received safeguarding training, followed infection prevention practice, and were positive about their induction and training. Relatives described staff and care positively, and people were treated with respect, dignity and privacy.
- Relatives gave positive feedback about staff and described the care and support as effective
- Staff were recruited safely, enough staff were employed, and they understood safeguarding and infection prevention
- People's privacy and dignity were maintained and people were treated equally
- Staff knew people's food and drink preferences and worked well with health professionals
- Governance and managerial oversight needed strengthening, and some audits did not identify shortfalls inspectors found
- Known risks were not always assessed, and some risk management plans lacked important information for staff
- Medicines management needed improvement, including following national guidance and strengthening checks
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtSparse
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — KE 247 Support Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
KE 247 Support Services is backed by a local NHS health network. The nearest A&E is Heartlands Hospital, 4.3 miles away. The local GP practice is CROFT MEDICAL CENTRE, 0 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Birmingham
Information last reviewed October 2026.
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