Johnstons Homecare Ltd

Home care agency in Enfield

CQC Requires improvementDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit 53, The Wenta Business Centre, 1 Electric Avenue, Enfield, EN3 7XU

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About

Johnstons Homecare Ltd is a domiciliary care provider based in Enfield that delivers care and support in people's own homes. The agency works with older people, younger adults, and those living with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities and eating disorders. It offers personal care, medication support, assistance with eating, night-time care and help with daily living tasks, with the aim of enabling the people it supports to remain independent and maintain their dignity in their own homes.

The Care Quality Commission rated Johnstons Homecare Ltd as Requires Improvement in its 2023 report. The agency was judged Good for effectiveness, caring and responsiveness, but Requires Improvement for safety and leadership.

What inspectors found

CQC: Requires improvement

Report published 25 January 2023 · Last inspected 25 October 2022

Inspectors found that this north London home care agency, which supports older people and people with physical disabilities, gives people choices and treats them with dignity while encouraging their independence. Care is delivered by a consistent staff team, and people's health needs, medicines and cultural backgrounds are generally well managed. The overall rating is requires improvement, mainly because of concerns about recruitment, staffing, risk assessment and management oversight.

Strengths noted
  • Staff are described as caring and respectful, and people receive person-centred support that reflects their needs and wishes.
  • People are protected from abuse, their medicines are managed safely, and infection prevention measures are in place.
  • Staff understand people's cultural needs and promote equality and diversity in their support.
  • People and their relatives feel safe raising concerns, are involved in planning their care, and are satisfied with the support and management.
Areas to improve
  • Staff were not always recruited safely, and recruitment checks and staffing arrangements need to improve.
  • Not every risk to people's health, care and welfare was assessed carefully enough to ensure safe support.
  • Management oversight and quality assurance were not effective, and some issues found by inspectors had not been resolved promptly.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.8 miles
Hospital4.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtLimited
  • Bowling GreenSparse
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Johnstons Homecare Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Johnstons Homecare Ltd is backed by a local NHS health network. The nearest A&E is North Middlesex Hospital, 4.8 miles away. The local GP practice is THE ORDNANCE UNITY CENTRE FOR HEALTH, 0.8 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
North Middlesex Hospital · 4.8 mi
Nearest GP · CQC Good
THE ORDNANCE UNITY CENTRE FOR HEALTH · 0.8 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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