Home Instead

Jean Allen Care Services Limited t/a Home Instead

Home care agency in Frinton On Sea, Essex

Operated by Home Instead

CQC OutstandingDementia
NeighbourhoodPeaceful Neighbourhood
What do these badges mean?
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressSuite 5 Gallery Chambers, 145A Connaught Avenue, Frinton On Sea, CO13 9AH

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About

Jean Allen Care Services Limited, trading as Home Instead, is a home care agency based in Frinton On Sea, Essex. It provides care and support in people's own homes, helping them remain independent in the place they know well. The agency's care focus is dementia, and it supports older people, adults with physical disabilities, mental health needs, sensory impairments and learning disabilities. The agency says its Care Professionals assist with care and support needs discreetly and with dignity, and it offers live-in care for people who want to stay comfortable at home for longer.

The Care Quality Commission rated the agency Outstanding overall, with Caring and Well-led also rated Outstanding and Safe, Effective and Responsive rated Good.

What inspectors found

CQC: Outstanding

Report published 8 January 2020 · Last inspected 19 November 2019

Inspectors rated this domiciliary care agency outstanding in this January 2020 report, after visits in November 2019. People described staff as kind, caring and respectful, building close relationships with them and their families, and care was said to meet or exceed their individual needs. Leadership, staff morale and quality assurance were all praised, with the service described as well led and open to feedback.

Strengths noted
  • Staff were described as dedicated, kind and compassionate, with care that positively affected people's wellbeing and daily lives
  • The registered manager and senior team were praised, with people, relatives and professionals confident in how the service is run
  • Staff were said to be motivated, clear about their roles, and recognised for their work, with good teamwork
  • Safe recruitment, staff knowledge of risks and safeguarding, safe medicines handling, and support for people's health and nutrition were all found to be in place

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment

What's nearby

GP surgery150 m
Hospital15.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtPlentiful
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAdequate
  • Retail ShoppingAmple
  • SupermarketsSparse
  • TakeawaysSparse

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Jean Allen Care Services Limited t/a Home Instead will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Jean Allen Care Services Limited t/a Home Instead is backed by a local NHS health network. The nearest A&E is Ipswich Hospital, 15.4 miles away. The local GP practice is CARADOC SURGERY, 0.1 miles away, rated ‘Inadequate’ by the CQC.

Nearest hospital · A&E
Ipswich Hospital · 15.4 mi
Nearest GP · CQC Inadequate
CARADOC SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Home Instead

Jean Allen Care Services Limited t/a Home Instead is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.

See all 220 Home Instead listings →

Information last reviewed October 2026.

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