Jaffray Domicillary Care Services

Home care agency in Birmingham

CQC Good
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressThe Whitehouse, 39 Jaffray Crescent, Erdington, Birmingham, B24 8BG

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About

Jaffray Domicillary Care Services is a home care agency based in Birmingham that provides support to adults in their own homes. The service supports people across a broad range of care needs, including older people, younger adults with physical disabilities, sensory impairment, mental health needs and learning disabilities. Each person receives individualised care built around their circumstances, ranging from periodic support to more intensive packages. The agency is run as a registered charity and was established in response to community care policy, with roots in specialist provision dating back to 1991.

The agency was rated Good by the Care Quality Commission in 2019, achieving Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led. Jaffray Domicillary Care Services takes a holistic approach to supporting the people it works with, aiming to promote independence, choice and inclusion within their own homes and communities.

What inspectors found

CQC: Good

Report published 15 April 2019 · Last inspected 18 March 2019

The service supports a single person living in a supported living scheme, and inspectors found that they were treated warmly and with respect by staff who knew them well. Staff helped the person make their own choices and encouraged them to do as much for themselves as possible. The report describes the service as well led, with regular checks in place to keep standards high.

Strengths noted
  • Staff were kind and respectful, and they knew the person well.
  • The person was helped to make choices and decisions and was encouraged to be independent.
  • Recruitment, staff training and supervision, and medicines management were all found to be safe and suitable for the person's needs.
  • Leadership by the registered manager and chief executive was praised, and regular audits and quality checks were used to drive improvement.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital2.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Jaffray Domicillary Care Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Jaffray Domicillary Care Services is backed by a local NHS health network. The nearest A&E is Heartlands Hospital, 2.6 miles away. The local GP practice is KINGSBURY ROAD MEDICAL CENTRE, 0.2 miles away.

Nearest hospital · A&E
Heartlands Hospital · 2.6 mi
Nearest GP
KINGSBURY ROAD MEDICAL CENTRE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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