J.C.Michael Groups Ltd Hackney

Home care agency in Hackney

Operated by J.C.Michael Groups

CQC Requires improvementDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address311 Kingsland Road, Hackney, London, E8 4DL

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About

J.C.Michael Groups Ltd Hackney is a home care agency that delivers care and support in people's own homes, for those who want to stay at home but need extra help to live independently. Based in Hackney, London, it lists dementia as its care focus. It supports older people, younger adults under 65, people with physical disabilities, mental health needs, sensory impairments and learning disabilities.

Its supported living service is for people aged 16 and over with learning disability or mental health support needs, helping them stay independent at home. The agency also provides end-of-life care for people nearing the end of life or in the advanced stages of a terminal illness, with the aim of keeping them comfortable. The Care Quality Commission rates it Requires Improvement overall. It is rated Good for Effective, Caring and Responsive, and Requires Improvement for Safe and Well-led (report published 2023).

What inspectors found

CQC: Requires improvement

Report published 5 April 2023 · Last inspected 14 February 2023

Inspectors found that staff in this domiciliary care agency were kind, respectful and supportive of people's independence and dignity. Care was planned around people's preferences and communication needs, and people said they felt safe. Inspectors also noted that visit timing and reliability remained a problem, although the provider had identified this and was taking steps to address it.

Strengths noted
  • Safeguarding, infection prevention and medicines management were judged to be safe.
  • People's needs were assessed before their care started, and people were involved in decisions about their support.
  • Staff received training and regular support from the management team and worked well with health professionals.
  • The service is no longer in breach of regulations, following improvements made since the previous inspection.
Areas to improve
  • Some staff were late for visits and did not always stay for the full scheduled time, and the provider's actions on this were not yet fully effective.
  • Views on communication from the office were mixed, and some people had not always had a chance to give feedback.
  • Risk assessments needed to be improved.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital1.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — J.C.Michael Groups Ltd Hackney will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

J.C.Michael Groups Ltd Hackney is backed by a local NHS health network. The nearest A&E is Royal London Hospital, 1.6 miles away. The local GP practice is DE BEAUVOIR SURGERY, 0.1 miles away.

Nearest hospital · A&E
Royal London Hospital · 1.6 mi
Nearest GP
DE BEAUVOIR SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of J.C.Michael Groups

J.C.Michael Groups Ltd Hackney is one of 10 services run by J.C.Michael Groups on AskBart. See how the group's services are rated and where it operates.

See all 10 J.C.Michael Groups listings →

Information last reviewed October 2026.

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