Home care agency

Integrated Care and Support Services LTD

Home care agency in St. Helens

Integrated Care and Support Services LTD

Home care agency in St. Helens

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address21 Halefield Street, St. Helens, WA10 2DE

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About

Integrated Care and Support Services LTD is a home care agency based in St. Helens, Merseyside. It delivers care and support in people's own homes, with a particular focus on dementia. The agency supports older people, younger adults, and people with physical disabilities, mental health conditions, sensory impairment, learning disabilities, substance misuse, and eating disorders.

The agency was rated Good by the Care Quality Commission in 2019, receiving Good grades across all five key questions: Safe, Effective, Caring, Responsive, and Well-led.

What inspectors found

CQC: Good

Report published 19 March 2019 · Last inspected 27 February 2019

Inspectors found that I.C.A.S.S, a domiciliary care agency supporting young adults with complex needs, delivers person-centred care that helps people take part in a wide range of social activities and build independence. Staff were described as caring, kind and knowledgeable about people's needs, and people were encouraged to shape how the service runs. Risks, medication, staffing, training and care planning were all reported as being managed well, and the overall rating was good.

Strengths noted
  • A wide range of social activities, with people involved in planning them
  • Caring, respectful staff who know people's needs well and build positive relationships
  • Safe management of risks and medication, with family members confirming medication was given on time
  • Supportive, approachable management, and staff who receive good training and support

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital3.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Integrated Care and Support Services LTD will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Integrated Care and Support Services LTD is backed by a local NHS health network. The nearest A&E is Whiston Hospital, 3.1 miles away. The local GP practice is ORMSKIRK HOUSE SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Whiston Hospital · 3.1 mi
Nearest GP · CQC Good
ORMSKIRK HOUSE SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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