Initial Haven Care Services

Home care agency in Ealing

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit 26, 203-205 The Vale, London, W3 7QS

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About

Initial Haven Care Services is a home care agency based in Ealing, London, providing in-home senior care so that older adults can keep living well and independently in their own homes. The agency supports people living with dementia, as well as older adults aged 65 and over, younger adults under 65, people with physical disabilities, people with mental health needs and people with learning disabilities. Care is delivered through individual care plans, which the agency says are shaped around each person's needs and preferences following an initial assessment of their support requirements. Carers receive specialised training before being matched to clients. The agency is rated Good overall by the Care Quality Commission, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions. The agency also says that a range of funding options may help people remain at home.

What inspectors found

CQC: Good

Report published 21 June 2023 · Last inspected 23 May 2023

Inspectors found that people received safe care, with risks assessed and care plans that were personalised to each person's preferences. Medicines were handled safely, staff arrived on time and had induction, training and supervision, and the provider gathered feedback to shape the service. The report describes a responsive registered manager who worked well with other agencies and a team that learned from mistakes.

Strengths noted
  • Risk assessments and personalised care and risk management plans were in place
  • Medicines were managed safely and systems were in place to safeguard people from abuse
  • Enough staff were available, and they arrived on time and felt supported
  • Feedback from people, relatives and staff was sought and used to develop the service

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital2.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Initial Haven Care Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Initial Haven Care Services is backed by a local NHS health network. The nearest A&E is Charing Cross Hospital, 2.1 miles away. The local GP practice is THE VALE SURGERY, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Charing Cross Hospital · 2.1 mi
Nearest GP · CQC Good
THE VALE SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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