Home care agency

InfiniteLife Essex

Home care agency in Chelmsford, Essex

InfiniteLife Essex

Home care agency in Chelmsford, Essex

Operated by Infinitelife Care

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressWest House, 34 Broomfield Road, Chelmsford, CM1 1SW

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About

InfiniteLife Essex is a home care agency based in Chelmsford that provides care and support in people's own homes. It supports older people, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.

InfiniteLife Essex was rated Good by the Care Quality Commission in 2021. The inspection found the agency Effective, Caring, Responsive and Well-led, though it was rated Requires Improvement for Safety.

What inspectors found

CQC: Good

Report published 24 November 2021 · Last inspected 27 October 2021

Inspectors found that people using this home-care agency felt safe, and that risks to them were assessed and staff had safeguarding training. People were supported by a compact, steady team who were familiar with them, and staff were described as kind and respectful of people's privacy, dignity and independence. Some recruitment and medicines processes fell short, and end-of-life wishes were not yet recorded.

Strengths noted
  • People said they felt safe, and risks to their safety were assessed and managed
  • Staff were trained in safeguarding and in infection prevention and control, and training was kept up to date
  • A small, consistent team supported people, and staff said they felt valued and supported
  • Care was personalised, people were involved in decisions, and staff encouraged independence while respecting privacy and dignity
Areas to improve
  • Recruitment processes were not always effective in making sure staff were safely recruited
  • Medicines documentation was not always clear, and staff lacked suitable guidance on managing medicines
  • People's end-of-life care wishes were not yet recorded, although the provider planned to add this to initial assessments

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital2.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — InfiniteLife Essex will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

InfiniteLife Essex is backed by a local NHS health network. The nearest A&E is Broomfield Hospital, 2.5 miles away. The local GP practice is RIVERMEAD GATE MED.CTR., 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Broomfield Hospital · 2.5 mi
Nearest GP · CQC Good
RIVERMEAD GATE MED.CTR. · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Infinitelife Care

InfiniteLife Essex is one of 2 services run by Infinitelife Care on AskBart. See how the group's services are rated and where it operates.

See all 2 Infinitelife Care listings →

Information last reviewed October 2026.

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