Home care agency
Human Support Group Limited - Whitehaven
Home care agency in Whitehaven, Cumberland
City and County Healthcare Group
Human Support Group Limited - Whitehaven
Home care agency in Whitehaven, Cumberland
Operated by City and County Healthcare Group
Do you run Human Support Group Limited - Whitehaven? Manage this listing free.
About
Human Support Group Limited - Whitehaven is a home care agency providing care and support in people's own homes. Based in Copeland, Whitehaven, Cumbria, it supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, mental health needs, sensory impairment and learning disabilities. The agency is part of City and County Healthcare Group.
The agency was rated Good by the Care Quality Commission in 2023. It was rated Good for being effective, caring, responsive and well-led, and Requires Improvement for safety.
What inspectors found
CQC: GoodReport published 9 June 2023 · Last inspected 16 May 2023
Inspectors found that people receiving personal care from this domiciliary service, which supported 65 people at the time of inspection, feel secure with the staff who support them. Workers were found to respond appropriately when incidents happened or people's health changed, and people were supported to make their own choices in the least restrictive way. Inspectors noted that records of health conditions and associated risks were not always detailed enough, and they recommended stronger learning disability and autism training for staff.
- People felt safe and at ease with the staff supporting them.
- Staff recruitment was carried out safely, and staff had received training to support the people they care for.
- People were supported to make choices and to keep control of their lives, with policies and systems in place to back this up.
- Leaders had quality checks in place, were committed to improvement, and used feedback from people to bring about change.
- Records of people's health conditions and the risks linked to them were not always detailed enough for staff to know how to respond, and inspectors recommended improving risk assessments and management plans.
- Inspectors recommended strengthening staff knowledge and skills through learning disability and autism training.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceSparse
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Human Support Group Limited - Whitehaven will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Human Support Group Limited - Whitehaven is backed by a local NHS health network. The nearest A&E is West Cumberland Hospital, 1 miles away. The local GP practice is LOWTHER MEDICAL CENTRE, 1.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of City and County Healthcare Group
Human Support Group Limited - Whitehaven is one of 150 services run by City and County Healthcare Group on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Whitehaven
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Human Support Group Limited - Whitehaven, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Human Support Group Limited - Whitehaven?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.