City and County Healthcare Group

Human Support Group Limited - Passmore Edwards Court

Home care agency in Liskeard, Cornwall

Operated by City and County Healthcare Group

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityPeaceful Neighbourhood
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressBarras Place, Liskeard, PL14 6AY

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About

Human Support Group Limited - Passmore Edwards Court is a home care agency based in Liskeard, Cornwall, providing care and support to people in their own homes. The agency supports older people, younger adults, and those living with dementia, physical disabilities, mental health conditions and sensory impairment. Services include home care, live-in care, physical disability support, learning disability support, reablement following hospital discharge or illness, and respite care. The agency is part of City and County Healthcare Group.

Human Support Group Limited - Passmore Edwards Court was rated Good by the Care Quality Commission in 2019, receiving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 6 November 2019 · Last inspected 10 October 2019

Inspectors found that people receiving personal care at this extra care housing service felt safe, and that staff understood the risks to people and gave medicines on time. Staff were described as skilled, well supported by senior staff and the manager, and caring, with people's choices, privacy and dignity respected. The report also notes that the manager and senior staff helped people plan activities that built a sense of community.

Strengths noted
  • People said they felt safe with staff, who understood risks and how to reduce them, and medicines were given on time by trained staff.
  • Staff had the skills and knowledge to meet people's needs and felt well supported by senior staff and the manager, with staff meetings used to share best practice.
  • Staff were described as caring and empathetic, prioritising each person's individual needs and respecting their choices, privacy and dignity.
  • The manager and senior staff built links with local organisations and supported people to plan activities and events, helping to create a sense of community.
Areas to improve
  • The report recommends improving the information available to staff to help them identify when concerns should be referred to external professionals.
  • The report recommends improvements in how the service applies the accessible information standard.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital15.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Human Support Group Limited - Passmore Edwards Court will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Human Support Group Limited - Passmore Edwards Court is backed by a local NHS health network. The nearest A&E is Derriford Hospital, 15.8 miles away. The local GP practice is ROSEDEAN SURGERY, 0.2 miles away.

Nearest hospital · A&E
Derriford Hospital · 15.8 mi
Nearest GP
ROSEDEAN SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of City and County Healthcare Group

Human Support Group Limited - Passmore Edwards Court is one of 150 services run by City and County Healthcare Group on AskBart. See how the group's services are rated and where it operates.

See all 150 City and County Healthcare Group listings →

Information last reviewed October 2026.

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