Home care agency
Human Support Group Limited - Doncaster
Home care agency in Doncaster
City and County Healthcare Group
Human Support Group Limited - Doncaster
Home care agency in Doncaster
Operated by City and County Healthcare Group
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Human Support Group Limited - Doncaster is a home care agency based in Doncaster, South Yorkshire. It delivers care and support to people in their own homes, with a particular focus on dementia. The agency supports older people, younger adults, and people with physical disabilities, mental health conditions, sensory impairment, learning disabilities and substance misuse needs.
Human Support Group Limited - Doncaster is operated by City and County Healthcare Group and was rated Good by the Care Quality Commission in 2023, with Good ratings for safety, effectiveness, caring and leadership. The agency's responsiveness was rated Requires Improvement.
What inspectors found
CQC: GoodReport published 19 October 2023 · Last inspected 2 October 2023
Inspectors looked at this domiciliary care agency in Doncaster, which supports people with personal care in their own homes, including some people with a learning disability or who are autistic. Risks were assessed, daily records showed support was given safely, and people said they felt safe, with staff described as kind and caring. Care plans were person-centred and available to staff online, though some records needed updating to reflect current needs.
- People said they felt safe, and systems were in place to protect them from abuse and harm
- Medicines were managed safely and staff were recruited with pre-employment checks in place
- Staff were trained and knowledgeable about people's support needs, and people were supported to have choice and control
- Quality assurance and feedback systems were in place, and staff said they felt supported by the registered manager
- Some care records needed updating to reflect people's current needs and preferences
- Some people and staff said care calls were rushed, and this was not effectively resolved after being raised
- Systems for managing complaints and concerns were not always robust
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtSparse
- Bowling GreenAmple
- Playing FieldSparse
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsAdequate
- TakeawaysLimited
What home care costs
Estimated typical UK ranges — Human Support Group Limited - Doncaster will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Human Support Group Limited - Doncaster is backed by a local NHS health network. The nearest A&E is Doncaster Royal Infirmary, 4.5 miles away. The local GP practice is GREAT NORTH MEDICAL GROUP, 1.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of City and County Healthcare Group
Human Support Group Limited - Doncaster is one of 150 services run by City and County Healthcare Group on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Doncaster
Information last reviewed October 2026.
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