Home care agency

Human Support Group - Carter House

Home care agency in St. Helens

City and County Healthcare Group

Human Support Group - Carter House

Home care agency in St. Helens

Operated by City and County Healthcare Group

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressBerwyn Grove, Parr, St. Helens, WA9 2AR

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About

Human Support Group – Carter House is a home care agency based in St. Helens, Merseyside, delivering care and support in people's own homes. It is part of City and County Healthcare Group. The agency supports older people, younger adults, and people living with dementia, physical disabilities, mental health conditions and sensory impairment.

The agency was rated Good by the Care Quality Commission in 2019, achieving Good ratings across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital4.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtLimited
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Human Support Group - Carter House will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Human Support Group - Carter House is backed by a local NHS health network. The nearest A&E is Whiston Hospital, 4.3 miles away. The local GP practice is BERRYMEAD FAMILY MED.CTR., 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Whiston Hospital · 4.3 mi
Nearest GP · CQC Good
BERRYMEAD FAMILY MED.CTR. · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of City and County Healthcare Group

Human Support Group - Carter House is one of 150 services run by City and County Healthcare Group on AskBart. See how the group's services are rated and where it operates.

See all 150 City and County Healthcare Group listings →

Information last reviewed October 2026.

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