Housing & Care 21

Housing 21 - Dovecote Meadow

Home care agency in Sunderland

Operated by Housing & Care 21

CQC OutstandingDementia
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressFordfield Road, Ford Estate, Pallion, Sunderland, SR4 0FA

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About

Housing & Care 21's Dovecote Meadow is a home care agency based in Sunderland, Tyne and Wear. It provides care and support in people's own homes to older people, younger adults and those living with dementia, physical disabilities, sensory impairment, learning disabilities and substance misuse. The agency was rated Outstanding by the Care Quality Commission in 2019, with particular strengths in caring and leadership.

The scheme is situated in the Ford Estate area of Sunderland and supports a diverse range of people in their own homes while fostering community connections. Public transport links nearby include regular bus services to Sunderland city centre, Pallion high street and Sunderland Royal Hospital.

What inspectors found

CQC: Outstanding

Report published 3 September 2019 · Last inspected 9 July 2019

Inspectors found that people receiving personal care at this service were comfortable and well looked after, with staff who knew each person well and treated them patiently and kindly. Privacy and dignity were protected, and people felt able to raise concerns with the registered manager. The report describes an atmosphere that is warm, responsive and centred on each person.

Strengths noted
  • Staff were described as highly skilled, knowledgeable about each person, and committed to making a positive difference.
  • People's privacy and dignity were respected, and people were relaxed and comfortable with their care.
  • The registered manager and wider team were held in high regard, and the provider used feedback to develop the service.
  • Care was flexible and responsive, with records and risk assessments that were personalised, up to date and supported people's independence.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital0.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtSparse
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAmple
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Housing 21 - Dovecote Meadow will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Housing 21 - Dovecote Meadow is backed by a local NHS health network. The nearest A&E is Sunderland Royal Hospital, 0.7 miles away. The local GP practice is FORGE MEDICAL PRACTICE, 0.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Sunderland Royal Hospital · 0.7 mi
Nearest GP · CQC Good
FORGE MEDICAL PRACTICE · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Housing & Care 21

Housing 21 - Dovecote Meadow is one of 79 services run by Housing & Care 21 on AskBart. See how the group's services are rated and where it operates.

See all 79 Housing & Care 21 listings →

Information last reviewed October 2026.

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