Home care agency
Horizons Care Limited
Home care agency in Northampton, West Northamptonshire
Horizons Care Limited
Home care agency in Northampton, West Northamptonshire
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About
Horizons Care Limited is a home care agency based in Northampton that delivers care and support in people's own homes. The agency supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities or sensory impairment.
Horizons Care Limited was rated Requires Improvement by the Care Quality Commission in 2022. The inspection found the agency's care to be Good in terms of effectiveness and responsiveness, and Good in how caring its staff are. Safe practice and leadership were rated Requires Improvement.
What inspectors found
CQC: Requires improvementReport published 18 November 2022 · Last inspected 7 November 2022
Inspectors found that this domiciliary care agency supports people in their own homes with personal care such as hygiene and eating. People said they felt safe, staff were described as knowing people well and being kind, and communication needs were met through individual care plans. Staff were trained, felt supported by the registered manager, and worked well with outside professionals.
- People were positive about the staff who supported them and about how the service was managed
- Needs were assessed before people started using the service, and care plans recorded likes, dislikes and communication methods
- Staff were trained, knew how to recognise and report possible abuse, and felt listened to by the registered manager
- People's health needs were met, and staff worked well with other professionals such as GPs and district nurses
- Risks to people were not always assessed or recorded with mitigating steps
- Medicine management needed improvement so people always received medicines as prescribed
- Oversight of the service needed improvement, with no clear systems in place to audit records or check information was accurate and current
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtSparse
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsLimited
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Horizons Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Horizons Care Limited is backed by a local NHS health network. The nearest A&E is Northampton General Hospital, 3.2 miles away. The local GP practice is WOOTTON MEDICAL CENTRE, 0.9 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Northampton
Information last reviewed October 2026.
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