Home care agency

HomeTouch Care Ltd

Home care agency in Islington

HomeTouch Care Ltd

Home care agency in Islington

CQC GoodDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit M1, 40 Bowling Green Lane, London, EC1R 0NE

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About

HomeTouch Care Ltd is a home care agency based in London that delivers care and support in people's own homes. The agency supports older people, younger adults and those living with dementia, physical disabilities and mental health conditions. It was rated Good by the Care Quality Commission in 2022 across all key areas: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 2 December 2022 · Last inspected 12 October 2022

Inspectors found that people receiving personal care from this live-in domiciliary service felt safe and said their needs were met by considerate staff. Care plans were tailored to each person's history, preferences and daily routines, and people were supported to make their own choices. Staff and relatives described the service as well led, and complaints were handled promptly.

Strengths noted
  • People described feeling safe and said their needs were met by warm, considerate staff.
  • Care records were personalised, covering each person's needs, preferences, personal history and what matters to them.
  • Recruitment checks were completed before staff started, staff received key training and regular supervision, and medicines were handled safely by trained staff.
  • Staff understood consent and the Mental Capacity Act, and people were supported to have as much control over their lives as possible.
Areas to improve
  • On the day of the visit, inspectors found gaps in some risk assessments. The provider had addressed these by the time the report was written, including by adding environmental risk assessments.
  • Inspectors found some gaps in mental capacity assessments. The provider had also addressed these by the time the report was written.
  • The provider's management team was still improving its quality assurance systems so that care stays consistently good across all the areas it covers, following significant growth since the last inspection.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital1.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenSparse
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — HomeTouch Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

HomeTouch Care Ltd is backed by a local NHS health network. The nearest A&E is University College Hospital, 1.3 miles away. The local GP practice is CLERKENWELL MEDICAL PRACTICE, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
University College Hospital · 1.3 mi
Nearest GP · CQC Good
CLERKENWELL MEDICAL PRACTICE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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