Homely Health Care Ltd

Home care agency in Bournemouth, Bournemouth, Christchurch and Poole

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressSuite 6A, Wessex House, St. Leonards Road, Bournemouth, BH8 8QS

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About

Homely Health Care Ltd is a home care agency based in Bournemouth, Dorset, providing care and support in people's own homes. Its main area of focus is dementia, and it also supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs or learning disabilities. Each person's care plan is shaped around their preferences, needs and lifestyle, with the aim of supporting comfort, dignity and independence. The agency says its staff are carefully vetted, with references checked, DBS checks completed and training provided. The Care Quality Commission rated the agency Good overall in its 2022 report, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led questions.

What inspectors found

CQC: Good

Report published 9 December 2022 · Last inspected 17 November 2022

Inspectors found that this home care service, which supports people in their own homes, gave people a strong say over their daily lives, with staff who knew people well and were described as kind and caring. Staff were trained and inducted thoroughly, care plans were built from pre-service assessments and reviewed regularly, and medicines were given as prescribed. The service was small, with plans in place to grow safely.

Strengths noted
  • People were supported to make their own choices and to stay in control of their lives, with support given in the way that restricts them least.
  • Staff received a thorough induction and training, and the report says they were confident in their roles.
  • Care plans were person-centred and detailed, based on assessments carried out before care began, and were reviewed regularly.
  • People and their relatives described staff as kind and caring, and staff were said to know people well.
Areas to improve
  • Consent assessments were not always clear, and inspectors made a recommendation about how mental capacity assessments are completed.
  • The provider's recruitment policy was not always followed, and inspectors made a recommendation about the recruitment process.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital2.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAmple
  • Golf CourseAdequate
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Homely Health Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Homely Health Care Ltd is backed by a local NHS health network. The nearest A&E is The Royal Bournemouth Hospital, 2.1 miles away. The local GP practice is ST ALBANS MEDICAL CENTRE, 0.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
The Royal Bournemouth Hospital · 2.1 mi
Nearest GP · CQC Good
ST ALBANS MEDICAL CENTRE · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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