Home Instead

Home Instead Wirral

Home care agency in Prenton, Wirral

Operated by Home Instead

CQC OutstandingDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit 3, Prenton Way Business Units, Prenton Way, North Cheshire Trading Estate, Prenton, CH43 3EA

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About

Home Instead Wirral is a home care agency operated under the Home Instead brand. It provides care and support in people's own homes from an office in Prenton, on the Wirral in Merseyside. Its care focus is dementia, and it also supports older people, younger adults, people with physical disabilities, people with mental health needs and people with sensory impairment.

The agency matches each client with a carer based on skills, interests and personality, and says it arranges visits around the client's schedule. Support ranges from a few hours of companionship to more specialist care and round-the-clock help. Staff guide clients and their families through each step at their own pace. The Care Quality Commission rated the agency Outstanding overall in its 2019 report, with Caring, Responsive and Well-led also rated Outstanding, and Safe and Effective rated Good.

What inspectors found

CQC: Outstanding

Report published 11 July 2019 · Last inspected 28 May 2019

Inspectors rated this home care service on the Wirral as outstanding. People said staff were caring and attentive, and that they were involved in planning and changing their own care. Management and the provider were described as working closely together to keep standards high.

Strengths noted
  • Staff were praised for kindness, attentiveness and respect for people's privacy and dignity.
  • People were involved in decisions about their support, and care packages were adjusted as their needs changed.
  • Staff completed a wide range of training, including specialist subjects such as dementia and end-of-life support, and people said they could see this applied in their care.
  • The leadership style focused on dignity, independence and empowerment for both people receiving care and staff.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital1.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceSparse
  • Golf CoursePlentiful
  • Public ParkAdequate
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysAdequate

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Home Instead Wirral will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Home Instead Wirral is backed by a local NHS health network. The nearest A&E is Arrowe Park Hospital, 1.2 miles away. The local GP practice is PRENTON & WOODCHURCH MEDICAL CENTRE, 0.4 miles away.

Nearest hospital · A&E
Arrowe Park Hospital · 1.2 mi
Nearest GP
PRENTON & WOODCHURCH MEDICAL CENTRE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Home Instead

Home Instead Wirral is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.

See all 220 Home Instead listings →

Information last reviewed October 2026.

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