Home Instead

Home Instead Stourbridge

Home care agency in Stourbridge, Worcestershire

Operated by Home Instead

CQC OutstandingDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address78 Worcester Road, Hagley, Stourbridge, DY9 0NJ

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About

Home Instead Stourbridge is a home care agency that provides care and support in people's own homes. It operates from Stourbridge in Dudley, West Midlands, as part of the Home Instead network, and has a particular focus on dementia care. The agency supports older people, younger adults under 65, and people living with dementia, physical disabilities, mental health needs, sensory impairment or learning disabilities.

The agency matches each client with a carer based on skills, interests and personality, so that support can be tailored to the individual. It states that families are guided through each step at their own pace. The Care Quality Commission rated the agency Outstanding overall in a report published in 2019, with Caring and Well-led also rated Outstanding and Safe, Effective and Responsive rated Good.

What inspectors found

CQC: Outstanding

Report published 1 May 2019 · Last inspected 6 March 2019

Inspectors found that people using this domiciliary care agency in the Stourbridge area, and their relatives, were very positive about the service. Caregivers were described as going beyond their usual duties, forming close relationships with people, and respecting their privacy and dignity. Leadership and workplace culture were highly regarded, with staff reported to feel valued and motivated.

Strengths noted
  • Caregivers were said to take on tasks beyond their formal roles and to know the people they support well.
  • A matching process pairs people with caregivers who share their interests.
  • Staffing was described as sufficient and consistent, with no missed visits recorded and new caregivers introduced in advance.
  • Leadership and culture were praised, and staff were encouraged to help improve the service.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital5.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsLimited
  • TakeawaysLimited

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Home Instead Stourbridge will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Home Instead Stourbridge is backed by a local NHS health network. The nearest A&E is Russells Hall Hospital, 5.8 miles away. The local GP practice is HAGLEY SURGERY, 0.1 miles away.

Nearest hospital · A&E
Russells Hall Hospital · 5.8 mi
Nearest GP
HAGLEY SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Home Instead

Home Instead Stourbridge is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.

See all 220 Home Instead listings →

Information last reviewed October 2026.

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