Home Instead
Home Instead Senior Care
Home care agency in Sutton Coldfield, Birmingham
Operated by Home Instead
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Home Instead Senior Care is a home care agency that provides care and support in people's own homes in Sutton Coldfield. It says it also covers Shenstone and Walsall. The agency offers home care and live-in care, and matches each carer to the person they support by skills, interests and personality. Dementia is its stated care focus, and it also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment and learning disabilities.
The Care Quality Commission rates the agency Good overall, with Good for safe, effective, caring and responsive, and Requires Improvement for well-led (2023 report). The agency says it guides families through each stage of arranging care at their own pace.
What inspectors found
CQC: GoodReport published 24 April 2023 · Last inspected 8 March 2023
Inspectors looked at this domiciliary care service, which supports older adults in their own homes, some of whom have dementia, physical disabilities or sensory impairments. Everyone spoken with praised their individual care staff, who were described as dedicated, kind and skilled, and people and relatives said they were involved in planning their care. The service was rated good overall, but there was no registered manager at the time of the visit, following a change of ownership.
- People and relatives praised care staff as caring and kind, and said they received personalised support
- Care plans were person centred, risks were assessed, and daily records were detailed
- Medicines were given safely by trained staff, and there was a plentiful supply of protective equipment
- Staff knew how to recognise and report abuse, and said they felt valued and well supported by management
- There was no registered manager in post at the time of the inspection
- The new nominated individual was still developing and introducing new processes and systems following the change of ownership
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceSparse
- Golf CourseAdequate
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenPlentiful
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysPlentiful
Gallery
What home care costs
Estimated typical UK ranges — Home Instead Senior Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Home Instead Senior Care is backed by a local NHS health network. The nearest A&E is Good Hope Hospital, 2 miles away. The local GP practice is THE HAWTHORNS SURGERY, 0.7 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Home Instead
Home Instead Senior Care is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Sutton Coldfield
Information last reviewed October 2026.
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