Home Instead
Home Instead East Northants
Home care agency in Wellingborough, North Northamptonshire
Operated by Home Instead
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About
Home Instead East Northants is a home care agency run by Home Instead, providing care and support in people's own homes from its office in Wellingborough. It says it covers Kettering, Rushden, North Bedfordshire and surrounding villages, and it also offers live-in care. The agency focuses on dementia care and supports older people, adults under 65, and people with physical disabilities, mental health needs, sensory impairment or learning disabilities.
Care professionals are matched with clients by skills, interests and personality, so support is tailored to each person and paced to their needs. The Care Quality Commission rates the agency Good overall, with Safe rated Requires Improvement and the other four key questions rated Good (report published 2019).
What inspectors found
CQC: GoodReport published 1 April 2019 · Last inspected 7 February 2019
The service provides personal care at home to 121 people, including younger adults, older people, and people living with dementia, physical disability, sensory impairment, mental health needs, or learning disabilities. Inspectors describe caregivers who are kind and committed, often doing more than their basic duties, and who tailor care to each person's needs and respect their choices. The report says staff were safely recruited and had the skills to meet people's needs, and that people felt safe with the care they received.
- Caregivers were described as kind and compassionate, treating people with the warmth of a family member and taking pride in their work.
- Care packages were tailored to individual needs, and people were encouraged to make their own choices and stay as independent as possible.
- Staff were safely recruited and had appropriate skills and knowledge, and people felt safe with their care.
- The service responded promptly to feedback from people, staff and relatives, and played an active part in the local community.
- A systems and processes error in booking short break care meant care was not provided for one person. The provider reviewed its processes promptly and introduced measures to reduce the risk of this happening again.
- The service was rated requires improvement for safe at this inspection, although it remained good overall and for responsive.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldLimited
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysSparse
Gallery
What home care costs
Estimated typical UK ranges — Home Instead East Northants will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Home Instead East Northants is backed by a local NHS health network. The nearest A&E is Kettering General Hospital, 7 miles away. The local GP practice is QUEENSWAY MEDICAL CENTRE, 0.7 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Home Instead
Home Instead East Northants is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Wellingborough
Information last reviewed October 2026.
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