Home Instead
Home Instead Bath and West Wilts
Home care agency in Corsham, Wiltshire
Operated by Home Instead
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About
Home Instead Bath and West Wilts is a home care agency, operated under the Home Instead brand from its office in Corsham, Wiltshire. It provides care and support in people's own homes and supports adults with dementia, older people, younger adults, people with physical disabilities, mental health needs, sensory impairment and learning disabilities. The agency says it covers an area from Bath to Calne and the villages in between. It matches care professionals with clients according to skills, interests and personality, so that care can be tailored to each person. The Care Quality Commission rates the agency Good overall, with Good ratings for being safe, effective, caring, responsive and well-led.
What inspectors found
CQC: GoodReport published 22 November 2019 · Last inspected 17 September 2019
Inspectors found that people receiving personal care were positive about the staff, who they said knew their preferences and built good working relationships with them. Care plans were tailored to each person's background and wishes, and people said they felt safe. Inspectors raised concerns about recording of medicines and about end of life planning for one person.
- People and relatives described staff as kind and caring and said they would recommend the service.
- Care plans were individualised, covering people's background, preferences and how they wanted personal care delivered.
- Safeguarding procedures were displayed, referrals were made appropriately, and risks were assessed with action plans in place.
- Complaints were investigated and resolved, and quality assurance systems, including audits, improvement plans and feedback surveys, were judged effective.
- Several medicine errors occurred where staff had not recorded that medicines had been given, and the provider was introducing an electronic recording system to address this.
- Priorities and wishes were not brought together in one place for a person receiving end of life care, and inspectors recommended that end of life care plans be introduced for people receiving palliative care.
- Where people with capacity had deferred consent to relatives, this needed to be recorded more clearly in the documents.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtAdequate
- Bowling GreenSparse
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysSparse
Gallery
What home care costs
Estimated typical UK ranges — Home Instead Bath and West Wilts will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Home Instead Bath and West Wilts is backed by a local NHS health network. The nearest A&E is Royal United Hospitals, Bath, 8.6 miles away. The local GP practice is PORCH SURGERY, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Home Instead
Home Instead Bath and West Wilts is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Corsham
Information last reviewed October 2026.
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