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About
Home Instead is a home care agency that provides care and support in people's own homes. Its office is in Erith, Bexley, and it says it works in Dartford, Bexley and West Gravesend. Its services include dementia care and live-in care. The agency matches its care professionals with the people it supports according to skills, interests and personality, so that care is tailored to each person. It also says it takes people through each stage at their own pace and sets out pricing from the start.
The agency supports older people aged 65 and over, younger adults under 65, people living with dementia and people with physical disabilities. The Care Quality Commission rates it Good overall, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions, based on a report published in 2022.
What inspectors found
CQC: GoodReport published 10 February 2022 · Last inspected 10 November 2021
Inspectors found that people using this domiciliary care agency spoke warmly of it and felt the service was well led, with a positive, open culture that encouraged feedback. Care was described as person-centred and staff were said to be supported through induction, training, supervision and appraisal. Risks, medicines and infection control were reported as managed safely, and people were supported with their health, choices and social activities.
- People and relatives were complimentary and said they would recommend the service
- Staff were described as kind, caring and supported by management
- Risks were assessed with plans in place to guide staff, and medicines were managed safely
- The service had good community links and encouraged people to take part in social and leisure activities
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAmple
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — Home Instead will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Home Instead is backed by a local NHS health network. The nearest A&E is Darent Valley Hospital, 5.1 miles away. The local GP practice is RIVERSIDE SURGERY, 0.6 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Home Instead
Home Instead is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Erith
Information last reviewed October 2026.
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