Home Instead

Home care agency in Waltham Forest

Operated by Home Instead

CQC GoodDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressSecond & Third Floor Offices, 35-37 Station Road, Chingford, London, E4 7BJ

Do you run Home Instead? Manage this listing free.

About

Home Instead is a home care agency that provides care and support in people's own homes, based in Waltham Forest, Greater London. Its stated focus is dementia, and it supports older people, younger adults under 65, people with physical disabilities, mental health needs, sensory impairments and learning disabilities. The agency says it matches its Care Professionals with clients according to skills, interests and personality, so that care can be tailored to each person. It describes its aim as brightening the lives of ageing adults and giving them a sense of purpose, wellbeing and worth.

The Care Quality Commission rates Home Instead Good overall, with Caring rated Outstanding and Safe, Effective, Responsive and Well-led each rated Good. The report was published in 2021.

What inspectors found

CQC: Good

Report published 5 January 2021 · Last inspected 20 November 2020

Inspectors judged this domiciliary care service good overall, based on a remote pilot inspection that reviewed the safe and well-led key questions. The report describes staff who know the people they support well, feel confident about safeguarding procedures, and involve people and relatives in decisions about their care. Inspectors also recommended that the provider check medicines information and look into medicines-related incidents.

Strengths noted
  • Staff knew about safeguarding and whistleblowing procedures and people had risk assessments in place to keep them safe.
  • People and relatives described staff as caring, and care was personalised with people's choices promoted.
  • Leaders were spoken of positively by people, relatives and staff, and there was a system for checking quality with feedback from people and staff.
  • The service worked in partnership with other agencies and professionals to provide joined-up care.
Areas to improve
  • Inspectors recommended that the provider check medicines information and investigate medicines-related incidents.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital3.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CoursePlentiful
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysAdequate

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Home Instead will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Home Instead is backed by a local NHS health network. The nearest A&E is North Middlesex Hospital, 3.5 miles away. The local GP practice is LARKSHALL MEDICAL CENTRE, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
North Middlesex Hospital · 3.5 mi
Nearest GP · CQC Good
LARKSHALL MEDICAL CENTRE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Home Instead

Home Instead is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.

See all 220 Home Instead listings →

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at Home Instead, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to Home Instead so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run Home Instead?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.