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Permanently closedSince 28 September 2026

Home First - Stoke closed on 28 September 2026. The Care Quality Commission no longer registers it and no new provider took over, so it can't take new clients or enquiries.

Source: CQC register.

See 80 open home care agencies in Stoke-on-trentMy relative used this service: what now?

Home care agency

Home First - Stoke

Former home care agency in Stoke-on-trent · run by NHS England Midlands - East Midlands until closing

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Home First - Stoke

Closed

Former home care agency in Stoke-on-trent · run by NHS England Midlands - East Midlands until closing

Last CQC rating before closing: Good (December 2019)

Open home care agencies near Home First - Stoke

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Home First - Stoke at closure

A record of the service as it was. None of this is current.

Closed
28 September 2026
Last CQC rating
Good (Dec 2019)
Provider
NHS England Midlands - East Midlands
About the service (written while it was open)

Home First – Stoke is a home care agency run by NHS England Midlands. Based in Stoke-on-Trent, West Midlands, it delivers care and support in people's own homes. The agency supports older people aged 65 and over, as well as younger adults under 65, helping them to live independently in their own environment.

Home First – Stoke was rated Good by the Care Quality Commission in their 2020 report. It was assessed as Good across Safe, Effective, Caring and Responsive, though leadership was rated as Requires Improvement.

Phone, email and website are removed: the service no longer answers them.

If your relative used Home First - Stoke

  1. Contact Stoke-on-Trent council's adult social care team. The council can help arrange care from another provider, and must step in to keep care going when a provider fails, including for people who pay for their own care (Care Act 2014).
  2. If they pay for themselves, a care adviser can shortlist home care agencies with space nearby, free.
  3. Before choosing, read the new agency's latest CQC report.

We keep this page for a year after closing so families can find out what happened; after that it takes you to home care agencies in Stoke-on-trent.