Home Counties Carers

Home care agency in Woking, Surrey

CQC OutstandingDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address5-7 Webb House, Portsmouth Road, Ripley, Woking, GU23 6ER

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About

Home Counties Carers is a family-run home care agency that provides care and support in people's own homes. It offers both home care and live-in care, with flexible arrangements. For people who are not yet ready for personal care but want practical help around the house, it runs a separate Chores & Challenges service. The agency focuses on dementia and supports older people, younger adults, people with physical disabilities and people with sensory impairments.

The agency is based in Woking, Surrey, and covers Guildford, Woking, Leatherhead and surrounding areas. The Care Quality Commission rates it Outstanding overall, with Caring and Well-led also rated Outstanding and Safe, Effective and Responsive rated Good.

What inspectors found

CQC: Outstanding

Report published 6 September 2023 · Last inspected 25 July 2023

Inspectors found the service puts people at the centre of their care, with staff going well beyond what is expected and building warm, lasting relationships with the people they support and their families. Leaders were described as caring, approachable and closely involved with people and staff, and the provider's monitoring systems were said to lead to real changes. Overall the report presents a strong, person-centred service.

Strengths noted
  • Staff are described as kind, compassionate and respectful, and relatives say the service has had a major positive effect on their lives
  • Leaders and senior staff are seen as approachable and take a personal interest in people and staff
  • People feel safe, staff understand risks and are trained in safeguarding, and recruitment checks are completed before staff start
  • Staff receive detailed induction, continuous training and regular competency checks, and people are supported to make their own choices

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery1.1 miles
Hospital5.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceLimited
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsSparse
  • TakeawaysLimited

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Home Counties Carers will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Home Counties Carers is backed by a local NHS health network. The nearest A&E is St Peter's Hospital, 5.8 miles away. The local GP practice is VILLAGES MEDICAL CTR, 1.1 miles away.

Nearest hospital · A&E
St Peter's Hospital · 5.8 mi
Nearest GP
VILLAGES MEDICAL CTR · 1.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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