Home care agency

Holly Care Services - Main Office

Home care agency in Ilford, Redbridge

Holly Care Services - Main Office

Home care agency in Ilford, Redbridge

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressSuite B12, Balfour Business Centre, Unit 1, 390-392, High Road, Ilford, IG1 1BF

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About

Holly Care Services is a home care agency based in Ilford, Redbridge, providing care and support in people's own homes. The agency specialises in supporting people living with dementia, and also works with older people aged 65 and over, younger adults, and those with physical disabilities. Holly Care Services was rated Good by the Care Quality Commission in 2023, achieving Good ratings across all five key areas: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 31 July 2023 · Last inspected 5 July 2023

Inspectors found that this London-based domiciliary agency, which provides personal care in people's own homes, had safeguards against abuse and processes for assessing risks. Staff were described as having the knowledge and skills for their roles and as being supported through induction, training and supervision. Care was delivered with kindness and respect, and people were involved in planning their care, their decisions and community activities.

Strengths noted
  • Systems were in place to reduce the risk of abuse, assess and monitor risks, and record accidents and incidents.
  • Staffing levels met people's needs, recruitment was carried out safely, and infection risks were managed.
  • Staff had suitable skills and received induction, training and supervision.
  • Care was kind and compassionate, and people's privacy, dignity, independence and personal information were protected, with detailed care plans and support to take part in activities.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital1.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Holly Care Services - Main Office will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Holly Care Services - Main Office is backed by a local NHS health network. The nearest A&E is King George Hospital, 1.8 miles away. The local GP practice is BALFOUR ROAD SURGERY, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
King George Hospital · 1.8 mi
Nearest GP · CQC Good
BALFOUR ROAD SURGERY · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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