HK Care Consulting Limited

Home care agency in Leicester

CQC Requires improvementDementia
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address7 Green Acres, The Sidings, Birstall, Leicester, LE4 3BR
Registered managerHellena Kambadza

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About

HK Care Consulting Limited is a home care agency based in Leicester, in the East Midlands, that provides care and support in people's own homes. Dementia is its particular focus. It also supports older people aged 65 and over, younger adults, people with physical disabilities, people with mental health conditions, people with sensory impairment and people with learning disabilities.

The Care Quality Commission rated the agency Requires Improvement overall in a report published in 2019. Its key question ratings are Good for effective, caring and responsive services, and Requires Improvement for safe and well-led services.

What inspectors found

CQC: Requires improvement

Report published 5 July 2019 · Last inspected 24 May 2019

Inspectors found that staff gave personal care and support to adults living in their own homes. Staff were described as kind and caring, involved people and their families in decisions, and respected people's wishes, dignity and privacy. Support was shaped around each person's needs, including help to take part in their interests.

Strengths noted
  • Staff recognised safety concerns, knew how to report them, and understood how to guard against abuse and avoidable harm.
  • Staff had the training and skills their roles required and supported people in line with relevant law and guidance.
  • People were supported to make their own choices, with the least restrictive approach used and decisions made in their best interests.
  • People felt confident raising concerns, and the registered manager responded in a way people found satisfactory.
Areas to improve
  • Records showed that some people did not always receive their medicines as their doctor had prescribed, so medicines support was not consistently safe.
  • Quality assurance checks did not always identify relevant problems at the service.
  • The registered manager did not notify the regulator of a relevant incident at the service.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.8 miles
Hospital2.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenPlentiful
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — HK Care Consulting Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

HK Care Consulting Limited is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 2.7 miles away. The local GP practice is MANOR PARK MEDICAL PRACTICE, 0.8 miles away, rated ‘Inadequate’ by the CQC.

Nearest hospital · A&E
Leicester Royal Infirmary · 2.7 mi
Nearest GP · CQC Inadequate
MANOR PARK MEDICAL PRACTICE · 0.8 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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