Home care agency
Hillview Care Services Limited
Home care agency in Bristol, South Gloucestershire
Hillview Care Services Limited
Home care agency in Bristol, South Gloucestershire
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run Hillview Care Services Limited? Manage this listing free.
About
Hillview Care Services Limited is a home care agency based in Bristol, South West England. It provides care and support in people's own homes, with a focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities or sensory impairment.
Hillview Care Services Limited was rated Requires Improvement by the Care Quality Commission in 2022. The inspection found the agency's care to be Good in the areas of effectiveness, caring and responsiveness, though it was rated Requires Improvement for safety and leadership.
What inspectors found
CQC: Requires improvementReport published 25 February 2022 · Last inspected 26 January 2022
Hillview Care Services is a domiciliary care service supporting 11 people in their own homes at the time of inspection. People and relatives gave positive feedback, describing a small, familiar staff team who are caring, usually arrive on time, and let families know when they are running late. Inspectors found the registered manager approachable, but said records and the provider's checks on them needed to improve.
- Relatives said staff were caring and worked closely with them to monitor people's wellbeing and support needs.
- A small, consistent staff team knew people's support needs well and were familiar with how medicines were managed.
- Staff generally arrived on time, communicated when delayed, and relatives were confident in their skills.
- Staff understood their duty to record and report concerns such as abuse, accidents, incidents and changes in wellbeing, and the registered manager was described as approachable and responsive.
- Care records and records about the running of the service were not always kept or sufficiently detailed.
- The provider's quality assurance systems were not yet effective enough at identifying these recording shortfalls, so the provider is reviewing them.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Hillview Care Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Hillview Care Services Limited is backed by a local NHS health network. The nearest A&E is Southmead Hospital, 3.8 miles away. The local GP practice is THE DOWNEND HEALTH GROUP, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Bristol
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Hillview Care Services Limited, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Hillview Care Services Limited?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.