Healthcare Homes
Hillcroft House
Care home in Stowmarket, Suffolk
Operated by Healthcare Homes
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Hillcroft House is a residential and nursing care home operated by Healthcare Homes, located in Stowmarket, Mid Suffolk. The home provides permanent and respite care and is registered for 43 beds. It was rated Good by the Care Quality Commission in 2022, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 17 October 2022 · Last inspected 7 October 2022
Inspectors found the home was no longer in breach after a focused inspection, and the overall rating moved from requires improvement to good. People said they felt safe and were at ease with staff, who had clear roles, and risks were assessed with referrals made in good time. Staff morale was described as good, with interim management seen as having settled the home, and the home was clean with sound infection control.
- People were protected from harm, with safeguarding policies, staff training and safe medicines management in place
- Staff morale and culture were good, and staff said they felt supported by the interim management arrangements
- Governance systems helped leaders spot shortfalls, and lessons were learned when things went wrong
- The home was clean and hygienic, and staff wore appropriate protective equipment
- Staffing was reliant on agency staff while the provider recruited, and inspectors made a recommendation about staffing
- Some parts of the home needed attention during the inspection, which was addressed on the day, with further décor and layout works scheduled
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
- Near a main road
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAmple
Local crime statistics
94 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Suffolk council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £989 |
| 2025 | £1,064 |
What Suffolk council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Hillcroft House is backed by a local NHS health network. The nearest A&E is West Suffolk Hospital, 12.4 miles away. The local GP practice is STOWHEALTH, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Stowmarket
Local clubs, charities and support groups that help older residents stay active and connected.
The Debenham Project (Dementia - Caring for the Carers)
No change
Diss U3a
We provide for the advancement of education for older people and those retired from full time work, including associated activities conducive to learning and personal development. To do this we…
Showing groups across Mid Suffolk.
Part of Healthcare Homes
Hillcroft House is one of 54 homes run by Healthcare Homes on AskBart. See how the group's homes are rated and where it operates.
More care homes near Stowmarket
Information last reviewed October 2026.
Reviews from families
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