Prestwick Care
Hillcrest
Nursing home in Alnwick, Northumberland
Operated by Prestwick Care
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
Hillcrest is a 50-bedroom care home in Alnwick, Northumberland, providing nursing care, residential care and dementia support. The home is situated within reach of local amenities and transport links. It is rated Good by the Care Quality Commission across all key questions: Safe, Effective, Caring, Responsive and Well-led (2019).
The home supports older people and those living with dementia. It offers specialist dementia care in an environment designed with orientation signage, handrails and accessible bathing facilities to support residents' independence and safety.
What inspectors found
CQC: GoodReport published 26 November 2019 · Last inspected 8 November 2019
Inspectors found a good home that cares for older people, some of whom live with dementia, with a warm atmosphere in which staff are described as caring and feel valued by management. Residents said they were content and would recommend the service. Inspectors noted that staff in the nursing unit appeared busier, and the registered manager introduced a new system there to improve organisation and communication.
- Residents spoke highly of the staff and said they would recommend the home.
- Safety systems were in place, medicines were managed safely, and risks were assessed in a way that did not restrict people.
- The building was refurbished, safety checks were carried out, and staff were trained to meet residents' needs.
- Residents were encouraged to make their own choices, had person-centred care plans, and had an activities programme.
- Staff in the nursing unit appeared busier than elsewhere, and a new organisation and communication system was introduced there.
- Menus were being reviewed to better match residents' dietary preferences.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Facilities
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured).
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceSparse
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAmple
- Bowling GreenSparse
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAdequate
Local crime statistics
69 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
| Nursing care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Northumberland council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £832 |
| 2025 | £882 |
What Northumberland council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Hillcrest is backed by a local NHS health network. The nearest A&E is Northumbria Specialist Emergency Care Hospital, 23.6 miles away. The local GP practice is ALNWICK MEDICAL GROUP, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Prestwick Care
Hillcrest is one of 16 homes run by Prestwick Care on AskBart. See how the group's homes are rated and where it operates.
More care homes near Alnwick
Information last reviewed October 2026.
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