Home care agency
Hightower Care Services
Home care agency in Chelmsford, Essex
Hightower Care Services
Home care agency in Chelmsford, Essex
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run Hightower Care Services? Manage this listing free.
About
Hightower Care Services Ltd is a home care agency based in Chelmsford, Essex, that delivers care and support in people's own homes. Its services range from companionship and personal care to live-in care, respite breaks, care following hospital discharge, and specialist support for stroke, dementia, palliative and later-life needs. Dementia is its stated care focus. The agency supports older people, younger adults under 65, and people with physical disabilities, mental health needs, sensory impairments or learning disabilities.
The Care Quality Commission rated the agency Good overall in its 2020 report, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions.
What inspectors found
CQC: GoodReport published 19 March 2020 · Last inspected 27 February 2020
Inspectors rated this first-time-registered domiciliary care agency, which supports nine people with personal care in their own homes, as good overall. People said they felt safe, and medicines were handled safely by trained, assessed staff. Staff were described as knowledgeable, well trained and well supported, and people reported being treated with kindness, with their privacy and independence respected.
- Safeguarding systems were in place and people said they felt safe with staff
- Medicines were given safely by staff whose competence had been assessed
- Staff were well trained and supported, and knew people's support needs well
- People were treated with kindness and dignity, and encouraged to stay independent
- Recruitment practices needed strengthening, which the registered manager said they addressed straight away
- Inspectors recommended documenting people's future wishes for end of life care
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseAdequate
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Hightower Care Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Hightower Care Services is backed by a local NHS health network. The nearest A&E is Broomfield Hospital, 2.7 miles away. The local GP practice is RIVERMEAD GATE MED.CTR., 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Chelmsford
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Hightower Care Services, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Hightower Care Services?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.