Highfield House
Care home in Whitehaven, Cumberland
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run Highfield House? Manage this listing free.
About
Highfield House is a residential care home in Whitehaven, Cumbria, with 67 registered beds. The home is rated Good by the Care Quality Commission across all key questions — Safe, Effective, Caring, Responsive and Well-led — in its 2019 report.
The home provides residential care and also offers respite and day care services for those needing short-term or temporary support.
What inspectors found
CQC: GoodReport published 17 October 2019 · Last inspected 10 September 2019
Inspectors found Bethel House, a residential home near Whitehaven for up to 62 people with dementia or mental health needs, was providing good everyday care at the time of the September 2019 visit. Staff were described as kind and caring, knowing people's histories and preferences, and residents and relatives reported feeling safe and confident in the team. The report also notes ongoing work to make the environment more stimulating for people living with dementia.
- Staff are kind and caring, and have built respectful relationships with people
- Safeguarding policies and training are effective, and staff know how to raise concerns
- Health needs are well understood and met promptly, and medicines are managed safely
- The building is well maintained, clean and homely, with a range of activities on offer
- The provider was still working to improve the environment for people living with dementia
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected March 2025
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
Local crime statistics
118 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Cumberland council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £927 |
| 2025 | £990 |
What Cumberland council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Highfield House is backed by a local NHS health network. The nearest A&E is West Cumberland Hospital, 0.9 miles away. The local GP practice is LOWTHER MEDICAL CENTRE, 1.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Whitehaven
Local clubs, charities and support groups that help older residents stay active and connected.
Carer Support Eden
The charity assists carers by providing information, support, practical help, advice, assessments, services and advocacy.
Showing groups across Cumbria.
More care homes near Whitehaven
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Highfield House, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with care home fees or funding? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Highfield House?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.