Home care agency
Heylo Care
Home care agency in Southampton
Heylo Care
Home care agency in Southampton
Do you run Heylo Care? Manage this listing free.
About
Heylo Care is a home care agency based in Southampton, Hampshire, providing care and support in people's own homes. Its care focus is dementia. The agency also supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, sensory impairment or learning disabilities.
The Care Quality Commission rates Heylo Care Good overall, in a report published in 2022. It is also rated Good for each of the five key questions: safe, effective, caring, responsive and well-led.
What inspectors found
CQC: GoodReport published 7 November 2022 · Last inspected 24 October 2022
Inspectors found that people using this domiciliary service, which supports personal care such as hygiene and eating, were very positive, and that care was regular and reliable. Staff were recruited with appropriate checks, received training, and were supported to make choices in the least restrictive way. Improvements had been made since the last inspection, when the service was rated inadequate, and the provider is no longer in breach of regulations.
- Care planning was person-centred and aimed at keeping people safe and well
- Systems were in place to monitor the service and drive improvements
- Staff were recruited after appropriate checks and had received suitable training
- People were supported with choice and control, and with hydration and nutrition when needed
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Heylo Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Heylo Care is backed by a local NHS health network. The nearest A&E is Southampton General Hospital, 2 miles away. The local GP practice is WALNUT TREE SURGERY, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Southampton
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Heylo Care, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Heylo Care?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.