Home care agency

Heronsmere Home Care

Home care agency in Rickmansworth, Hertfordshire

Heronsmere Home Care

Home care agency in Rickmansworth, Hertfordshire

CQC GoodDementia
AddressHeronsmere, Old Shire Lane, Chorleywood, Rickmansworth, WD3 5PW

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About

Heronsmere Home Care is a domiciliary care provider based in Rickmansworth, Hertfordshire. It delivers care and support in people's own homes, with a focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities.

Heronsmere Home Care was rated Good by the Care Quality Commission in 2024. It was rated Good for being safe, effective, caring and responsive. The rating for being well-led was Requires Improvement.

What inspectors found

CQC: Good

Report published 7 February 2024 · Last inspected 28 November 2023

Inspectors found that people receiving care at this home care service were overwhelmingly happy with it. Staff were described as working in a positive culture, feeling supported and enjoying their roles. The service kept its good rating, with inspectors noting medicines were handled safely and infection control was effective.

Strengths noted
  • Medicines were managed safely.
  • Infection control procedures were effective.
  • Staff understood how to protect people from harm, and enough staff were deployed to provide care.
  • The registered manager acted promptly when concerns were identified.
Areas to improve
  • Quality assurance systems were not always effective in monitoring the service.
  • Record keeping needed to improve, including recording of staff supervisions, which the service's policy requires.
  • For one person, risk information needed to be more detailed to guide staff in providing safe care.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery2.1 miles
Hospital5.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseAdequate
  • Public ParkLimited
  • Tennis CourtPlentiful
  • Bowling GreenLimited
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsLimited
  • TakeawaysLimited

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Heronsmere Home Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Heronsmere Home Care is backed by a local NHS health network. The nearest A&E is Watford General Hospital, 5.5 miles away. The local GP practice is LITTLE CHALFONT SURGERY, 2.1 miles away.

Nearest hospital · A&E
Watford General Hospital · 5.5 mi
Nearest GP
LITTLE CHALFONT SURGERY · 2.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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