Abbeyfield Society
Heron House Residential Home
Care home in Taunton, Somerset
Operated by Abbeyfield Society
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Do you run Heron House Residential Home? Manage this listing free.
About
Heron House Residential Home in Taunton, Somerset, is a 44-bed residential care home operated by the Abbeyfield Society, a not-for-profit organisation. The home provides 24-hour personal care to older residents. It was rated Outstanding by the Care Quality Commission in 2023, with particular strength in responsiveness and leadership; safe, effective and caring services were each rated Good.
The home is managed by a registered manager with extensive experience in residential and specialist dementia care. Staff provide support to residents with a focus on dignity, respect and the maintenance of independence and relationships within the home.
What inspectors found
CQC: OutstandingReport published 16 August 2023 · Last inspected 27 July 2023
Inspectors found a home for older people, including those living with dementia, where residents' wishes shaped daily life and the atmosphere was relaxed. Staff were described as responsive and skilled, and different parts of the building had their own styles and feel to suit different needs. Residents were reported to be content, and inspectors noted that families were supported through end-of-life care.
- Leaders were described as committed to continual improvement, welcoming feedback from residents, relatives and staff and keeping communication open.
- An activity programme built around residents' interests was praised, and it was adapted during the pandemic to lessen the risk of feeling lonely or cut off.
- Staff received bespoke training, including for dementia care, so they could support residents with specialist needs.
- Quality monitoring was found to be thorough, including input from outside consultants, with lessons shared with staff and residents and action taken where shortfalls were found.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected April 2026
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenSparse
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsAmple
- TakeawaysAmple
Local crime statistics
62 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Somerset council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £912 |
| 2025 | £805 |
What Somerset council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Heron House Residential Home is backed by a local NHS health network. The nearest A&E is Musgrove Park Hospital, 0.4 miles away. The local GP practice is FRENCH WEIR HEALTH CENTRE, 0.6 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Taunton
Local clubs, charities and support groups that help older residents stay active and connected.
Age UK Somerset
The objects of the charity promote the well-being of older people within the area of the administrative county of Somerset and the unitary authority area of North Somerset.The charity has the…
The Wellington Stroke Club
Provide services to members with post strokes. Social activities, meetings. outings,physiotherapy, speach therapy, advice and companionship.
Part of Abbeyfield Society
Heron House Residential Home is one of 52 homes run by Abbeyfield Society on AskBart. See how the group's homes are rated and where it operates.
More care homes near Taunton
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Heron House Residential Home, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with care home fees or funding? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Heron House Residential Home?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.