Heritage Healthcare Berkshire Ltd

Home care agency in Windsor, Windsor and Maidenhead

Operated by Heritage Healthcare

CQC GoodDementia
Address70-72, Alma Road, Windsor, SL4 3EZ

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About

Heritage Healthcare Berkshire Ltd provides home care, delivering care and support in people's own homes from its office in Windsor, Berkshire. It supports older people, adults under 65, and people living with dementia, physical disabilities, sensory impairments or learning disabilities. The agency's stated focus is dementia care, and its services include in-home personal care, help with daily activities, rehabilitation therapy and support with specialised medical needs.

The Care Quality Commission rated the agency Good overall in its 2023 report, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions.

What inspectors found

CQC: Good

Report published 27 January 2023 · Last inspected 12 January 2023

Inspectors found that Heritage Healthcare Berkshire Ltd, a domiciliary care agency serving 13 people in their own homes around Windsor, kept people safe and gave them choice and control over their care. Staff knew how to raise concerns, risk assessments guided safe support, and relatives reported that visits were usually punctual with no missed visits among those spoken with. The report describes staff as feeling supported by the registered manager, with people, relatives and staff finding management approachable.

Strengths noted
  • Safeguarding systems and staff knowledge of how to report concerns were in place
  • Risk assessments and support plans were followed, with sufficient staff to meet people's needs
  • Care plans were person-centred, regularly reviewed, and involved the people receiving care
  • Staff received induction, training, supervision and spot checks, and management was described as approachable and supportive

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital4.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsAdequate
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Heritage Healthcare Berkshire Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Heritage Healthcare Berkshire Ltd is backed by a local NHS health network. The nearest A&E is Wexham Park Hospital, 4.2 miles away. The local GP practice is LEE HOUSE SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Wexham Park Hospital · 4.2 mi
Nearest GP · CQC Good
LEE HOUSE SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Heritage Healthcare

Heritage Healthcare Berkshire Ltd is one of 27 services run by Heritage Healthcare on AskBart. See how the group's services are rated and where it operates.

See all 27 Heritage Healthcare listings →

Information last reviewed October 2026.

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